Our Client is one of the worlds leading finance and insurance support centres with offices worldwide.
This is a great opportunity to build a career with a market leader. Positions will be based in Brno,
the Czech Republics second largest city.

We are currently recruiting for the following position with emphasis on language skills in Danish and English. No Czech is required.

Customer Support Representative – Insurance

Job responsibilities include:

- Provide underwriting support to the client (Insurance company)
- Regular renewing of existing insurance contracts, preparation and issuing of new insurance documents, adjusting of existing contracts during the year
- Entering , maintaining and updating data in client's applications
- Searching for additional information in several tools
- Checking and/or calculating premium
- Communication with our client representatives via phone or email (contact people in respective European branches)
- Delivery on required service level (production, timeliness, quality)
- Following of procedures agreed with the client
- Tracking of individual daily production

Requirements for the position are:

- Good level of English, fluency of other European language as per the team needs
- PC literacy
- Communication skills (especially written communication) and ability to build good customer relations
- Previous experience on a position within customer service/insurance is highly desired
- Team player
- Eye for detail, analytical skills
- Stress resistance

We offer:

- Attractive negotiable compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities
- negotiable relocation allowance under certain circumstances

Please apply for this position by sending your cv and covering letter to the address listed.

Please read carefully and copy all of the below text into your email before sending any application to
Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o.
ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone,
fax, e-mail and information about my education, skills and professional experience) for the sole purpose
of mediation of a job (including filing, editing and sorting of said data and its presentation to third
parties from EU member states whose identity will be communicated to me), in accordance with
the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt
of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.