Horizons Recruitment CZ - CSR (IT) French or Dutch 35,000 Kc
| Typ zaměstnání : | Permanent |
| Umístění : | Praha, Czech Republic |
| Plat : | 35,000 Kc |
| Jazyky : | Holandský, Francouský |
| Požadované jazyky: | 1 |
Podrobnosti o inzerentovi
- Jméno :Horizons Recruitment CZ
- Uveřejněno :22-02-2012
- kód:CSR DF
Customer Support Specialist
This position is for a leading international company in Prague joining there centralized CS department.
This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries
- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.
Experience
- Fluent (or Native) French or Spanish or German or Italian or Dutch & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills
Offer
- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.
This position is for a leading international company in Prague joining there centralized CS department.
This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries
- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.
Experience
- Fluent (or Native) French or Spanish or German or Italian or Dutch & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills
Offer
- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
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