Zpět na vyhledávání.Sellbytel CZ - Bilingual Product Support Specialist
| Typ zaměstnání : | Permanent |
| Umístění : | Praha, Czech Republic |
| Plat : | Competitive + bonus |
| Jazyky : | Ruský, Bulharský, Chorvatský, České, Estonština, Maďarsky, Litevský, Polský, Rumunský, Slovenský, Ukrajinský, Turecký, Běloruské |
| Požadované jazyky: | 1 |
Podrobnosti o inzerentovi
- Jméno :Sellbytel CZ
- Uveřejněno :15-08-2010
- kód:TLJ-BPSSFE
- First Level technical support of products (printer, scanner, digital camera, data- and video-projectors) for consumers and business customers
- Presales support and handling of enquiries from sales platform
- Reseller support
- Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base
Technical qualifications
- Profound knowledge of Windows OS
- Knowledge of Macintosh OS
- Good knowledge of applications such as MS Office, image editing tools and/or other relevant applicants
- Basic knowledge of network principles and structure
- Profound knowledge of hardware components
- Very good understanding of technical issues
- Experience in hardware support, preferentially by phone or E-mail
- Preferentially strong technical background or technical formation
- Experience in troubleshooting guidelines
- Preferentially sales background or experience in an up sales environment
- Strong sales focus
Personal skills
- Team player
- Willingness to learn and apply new technologies
- Strong analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Excellent comprehension skills in English, preferably excellent oral and written skills
- Strong ability in communication
- Strong sales focus and ability
- Excellent communication skill / strong communicator
- Service orientation
- Presales support and handling of enquiries from sales platform
- Reseller support
- Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base
Technical qualifications
- Profound knowledge of Windows OS
- Knowledge of Macintosh OS
- Good knowledge of applications such as MS Office, image editing tools and/or other relevant applicants
- Basic knowledge of network principles and structure
- Profound knowledge of hardware components
- Very good understanding of technical issues
- Experience in hardware support, preferentially by phone or E-mail
- Preferentially strong technical background or technical formation
- Experience in troubleshooting guidelines
- Preferentially sales background or experience in an up sales environment
- Strong sales focus
Personal skills
- Team player
- Willingness to learn and apply new technologies
- Strong analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Excellent comprehension skills in English, preferably excellent oral and written skills
- Strong ability in communication
- Strong sales focus and ability
- Excellent communication skill / strong communicator
- Service orientation
O tuto práci nemůžete žádat protože nabídka již není aktivní.
