CUSTOMER SUPPORT with English

Grafton Recruitment CZ

Jméno : Grafton Recruitment CZ


Anglický
20-03-2018
Permanent
kód: 16-28-271068/TL
Jihomoravsky, Czech Republic
900 - 1 400,- EUR/m

DESCRIPTION

- Provide technical support for clients – voice and chat support (in English only)
- Resolution of various issues
- Cooperation with technical departments on advanced issues
- Educating customers
- Providing detailed information regarding products and services in professional manner
- Meet desired KPIs given for the role
- No sales activities required or included

REQUIREMENTS

- Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)

BENEFITS

- Company contribution to pension fund or lifestyle purchases (e.g. gym/wellness)
- Meal vouchers and beverage discounts
- Sickness compensation plan
- Private medical program
- Company risk & life Insurance policy
- 25 days of holidays
- Tech lab training environment
- On-site parking

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-28-271068/TL in subject of your application.

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