http://www.toplanguagejobs.cz Polish Jobs in Czech Republic en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Polish speaking Tele Partner Relationship Manager<br> Salary: Competitive + Bonus<br> Location: Prague - Prague, Czech Republic<br> Languages: English, Polish<br> Posted: 28th Jul 2010<br><br> Description:<br> We are now recruiting for a German Speaking Telemarketer<br /> <br /> Tele PRMs are the responsible account managers for defined business partner in a geographical region. Their task is the support and development of the partners and generating profitable business of the partners as well as the increase of the market share of the partners.<br /> · Active telephone account management of the defined partners<br /> · Identification and promotion of the growth potential for our customer<br /> · Definition of the competitive position of the customer with the partner, increase of the internal market share<br /> · Relations management with the top-management, sales, purchase and IT departments<br /> · Reaching of the agreed targets<br /> · Active control of the information flow from the customer to the partner (product news, promos, events) and vice versa<br /> · Realization of sales and marketing programs with the partners<br /> · Production of a business plans, execution of reviews, adjustment of growth programs<br /> · Support of the targeted achievement by promotion of sales and marketing activities<br /> · Identify, win and realize the partner projects reflecting necessary resources from operations, pre-sales, category marketing and services<br /> · Grow and maintain the product know-how for sales and technology of the partners as well as arranging necessary certifications according to the training plan<br /> · Contact-support to the final customer, partner operations as well as distributors<br /> · Support the partners´ projects by communicating with internal contacts, supply of information and project conditions over defined ways to the maximization of turnover and profit.<br /> · Comprehensive monitoring of the partner performance for the quantitative and qualitative achievement of objective and performance optimization<br /> <br /> Candidate profile<br /> <br /> Professional skills:<br /> · IT industry knowledge, ideally from partner or customer perspective<br /> · Experience in sales<br /> · Marketing and management or computer science education and/or the comparable practical professional experience<br /> · Orientation in IT-technologies and products<br /> · Execution of assigned tasks on the basis of commercial criteria<br /> · Native level of required language and advanced English knowledge<br /> · Advanced knowledge the standard software solutions (Microsoft Office)<br /> <br /> Personal requirements: <br /> <br /> · Teamplayer<br /> · Strong communication skills<br /> · Relationship management skill<br /> · Commitment, achievement oriented<br /> · Endurance upon execution of assigned tasks<br /> · Sales orientation and focus on success<br /> · Reliability in time and budget management<br /> · Independence and self-initiative<br /> · Stress resistance and flexibility<br /> · Negotiation skills<br /> · Ability to combine thinking and acting<br /> · Cost consciousness http://www.toplanguagejobs.cz/job-591461.html 2010-07-28 00:00:00 Title: Bilingual Product Support Specialist<br> Salary: Competitive + bonus<br> Location: Prague - Prague, Czech Republic<br> Languages: Russian, Bulgarian, Croatian, Czech, Estonian, Hungarian, Lithuanian, Polish, Romanian, Slovak, Ukrainian, Turkish, Belarusian<br> Posted: 28th Jul 2010<br><br> Description:<br> - First Level technical support of products (printer, scanner, digital camera, data- and video-projectors) for consumers and business customers<br /> - Presales support and handling of enquiries from sales platform<br /> - Reseller support <br /> - Up-selling of consumables, extended warranties and accessories, both from converting inbound calls into a sale and through follow-up calls of a selected customer base<br /> <br /> <br /> Technical qualifications<br /> <br /> - Profound knowledge of Windows OS <br /> - Knowledge of Macintosh OS<br /> - Good knowledge of applications such as MS Office, image editing tools and/or other relevant applicants<br /> - Basic knowledge of network principles and structure<br /> - Profound knowledge of hardware components<br /> - Very good understanding of technical issues<br /> - Experience in hardware support, preferentially by phone or E-mail<br /> - Preferentially strong technical background or technical formation<br /> - Experience in troubleshooting guidelines<br /> - Preferentially sales background or experience in an up sales environment<br /> - Strong sales focus<br /> <br /> <br /> Personal skills<br /> <br /> - Team player<br /> - Willingness to learn and apply new technologies<br /> - Strong analytical skills with demonstrated problem solving ability desired<br /> - Ability to operate in high pressure situations <br /> - Excellent comprehension skills in English, preferably excellent oral and written skills<br /> - Strong ability in communication<br /> - Strong sales focus and ability<br /> - Excellent communication skill / strong communicator<br /> - Service orientation<br /> <br /> http://www.toplanguagejobs.cz/job-589821.html 2010-07-28 00:00:00