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Customer Service - Danish language (full/part-time)

Title: Customer Service - Danish language (full/part-time)
Plat : 28 - 30 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Our client is an international company expanding its services to Nordic countries. We are looking
for suitable candidates for position of customer service representative.

* Communication to Danish speaking clients: emails, phone calls
* Give full customer support to company clients
* Effective communication with internal teams

REQUIREMENTS

* High school/University Education
* Native speaker or upper intermediate knowledge of Danish language
* English on communicative levej
* Czech language not required!!!
* Experience in administration is an advantage
* An end user skills of MS Office and SAP desired
* Communicative, team spirit, organizational skills, team player
* Place of work: Brno, Czech republic

BENEFITS

* Working for stable international company
* Motivating salary + quarterly bonus
* 5 weeks holiday
* Pension insurance contribution, lunch vouchers
* Trainings

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-11-106062/TL in subject of your application.

Customer service representative with Norwegian/Danish+English

Title: Customer service representative with Norwegian/Danish+English
Plat : agreement
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský, Norský
Uveřejněno: 5th Feb 2012

Description:
For our client, company leading consumer electronics online retailer-in order to support its development in the flagship markets and increase its brand-awareness we are looking for Customer service with Danish/Norwegian+English for the Czech Republic (Brno).

KEY RESPONSIBILITIES:
• Receiving a customer calls, handling emails
• Ensuring consistent productivity and quality of service
• Handling technical queries and fix or log them appropriately reflecting content of the call
• Responding promptly to customer inquiries
• Communicating and coordinating with internal departments
• follow up on customer interactions

KEY REQUIREMENTS:
• fluent Norwegian or Danish+English
• Basic knowledge in apply call handling standards
• Basic knowledge in problem solving
• Very good PC literacy
• Flexible, accurate person
• Previous experience from customer services is a big advantage

WE OFFER:
• Job opportunity in stable international company
• Motivating salary
• 5 weeks holiday
• Pension insurance contribution, lunch vouchers and more...

DANISH SPEAKERS IN CUSTOMER SERVICE

Title: DANISH SPEAKERS IN CUSTOMER SERVICE
Plat : agreement
Umístění : Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
For our client, company leading consumer electronics online retailer-in order to support its development in the flagship markets and increase its brand-awareness we are looking for Customer service with Danish and English for the Czech Republic (Brno).

KEY RESPONSIBILITIES:
• Receiving a customer calls, handling emails
• Ensuring consistent productivity and quality of service
• Handling technical queries and fix or log them appropriately reflecting content of the call
• Responding promptly to customer inquiries
• Communicating and coordinating with internal departments
• follow up on customer interactions

KEY REQUIREMENTS:
• fluent Danish+English
• Basic knowledge in apply call handling standards
• Basic knowledge in problem solving
• Very good PC literacy
• Flexible, accurate person
• Previous experience from customer services is a big advantage

WE OFFER:
• Job opportunity in stable international company
• Motivating salary
• 5 weeks holiday
• Pension insurance contribution, lunch vouchers and more...

Client Service Support with Danish

Title: Client Service Support with Danish
Plat : negotiable
Umístění : Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position Client Service Support with English and Danish.

Job description:
* Providing of customer support to clients abroad
* Collection and validation data's from clients
* Responding to client's queries
* Reporting
* Daily operative team tasks

REQUIREMENTS

* University or High school degree
* Fluent English and advanced Danish
* Good knowledge of SAP is a big advantage
* Work experience from an SSC/call centre is a plus
* Good analytical skills
* Ability to work in a team environment
* Excellent verbal and written communication skills
* Strong initiative and enthusiasm

BENEFITS

Company offers opportunities to meet with people of various nationalities and establish an international network.
You can expect to work with modern technologies in a friendly environment and some other benefits such as meal vouchers, 5 weeks of holiday etc.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-110640/TL in subject of your application.

Customer service specialist with Swedish or Danish

Title: Customer service specialist with Swedish or Danish
Plat : negotiable
Umístění : Czech Republic
Jazyky : Dánský, Švédský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Would you like to start your career in a large, international company operating in the tourism?
Do you speak fluent Swedish or Danish?

Then contact us immediately! We are looking for motivated candidates to join the customer service team.

Start: January 2012

Your responsibilities:
-Provide support to the customers
-Solve requests and issues
-Track itinerary changes in systems
-Handle itinerary changes in cooperation with clients
-Ensure timely and accurate processing of all matters
-Ensure great customer service is provided in accordance with processes and policies
-Cooperate with partners
-Maintain good level of performance

REQUIREMENTS

-Experience in a customer service centre environment (advantage)
-Fluent proficiency & comprehension in English and Swedish/Danish
-Reservation system experience is a big advantage
-Customer oriented
-Excellent communications skills

BENEFITS

* International work environment
* Competitive salary
* Daily usage of languages
* Wide package of benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-108355/TL in subject of your application.

Software Analyst with Dutch / Danish - start up of a new international project

Title: Software Analyst with Dutch / Danish - start up of a new international project
Plat : negotiable
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský, Holandský, Finský, Švédský
Uveřejněno: 4th Feb 2012

Description:
Opportunity for Dutch, Finnish, Swedish or Danish speakers!

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are recruiting for a team of software analysts, who will provide Level 2 software application support for European branches of our corporate client and cooperate with Level 3 offshore support. This position will require willingness to travel for on-site training to the country according to language specification.

Job responsibilities:
- Provide trouble shooting for legacy systems (no standard software)
- Clarify unclear descriptions in tickets with end user and completes tickets
- Assist offshore programmers in understanding source code if parts of the same are in local language
- Facilitates communication between offshore programmers and end users
- Provides translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and “How to” queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- At least 2 years of relevant work experience
- Some work experience in Software Support is required
- English on an advanced level
- Good communication skills in Dutch, Swedish, Finnish or Danish
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial
- Ability to work in international team and good communication skills
- Willingness to travel for training to the country according to language specification for 3 – 6 months

We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
- Training will be provided abroad, then the job will be located in Brno

Key words: Java, PHP, MySQL, SQL, abroad, technical support, customer service, IT

CUSTOMER SUPPORT REPRESENTATIVE with Danish

Title: CUSTOMER SUPPORT REPRESENTATIVE with Danish
Plat : Competitive Salary Scheme
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 25th Jan 2012

Description:
CUSTOMER SUPPORT REPRESENTATIVE with Danish

(Location in Brno, Czech Republic)

Date of start: ASAP

Job description:
• Receives and responds inquiries from customers via both email and phone in Danish
• Handling clients requirements
• Resolves issues and ensures problems which are accurately and completely resolved
• Reporting
• Close cooperation with other internal departments to process customer queries and meet customer expectations.

Job Requirements/Qualifications:
• Very good knowledge of Danish language (C1-C2 level)
• Communicative knowledge of English
• Previous relevant working experience is an advantage
• Ability to work with PC
• Strong communications and listening skills

We offer:
• Good salary conditions
• Company benefits
• Unique opportunity to become part of well known and dynamically growing international company
• Possibility to work in international teams and environment