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Customer Service - Danish language (full/part-time)

Title: Customer Service - Danish language (full/part-time)
Plat : 28 - 30 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Our client is an international company expanding its services to Nordic countries. We are looking
for suitable candidates for position of customer service representative.

* Communication to Danish speaking clients: emails, phone calls
* Give full customer support to company clients
* Effective communication with internal teams

REQUIREMENTS

* High school/University Education
* Native speaker or upper intermediate knowledge of Danish language
* English on communicative levej
* Czech language not required!!!
* Experience in administration is an advantage
* An end user skills of MS Office and SAP desired
* Communicative, team spirit, organizational skills, team player
* Place of work: Brno, Czech republic

BENEFITS

* Working for stable international company
* Motivating salary + quarterly bonus
* 5 weeks holiday
* Pension insurance contribution, lunch vouchers
* Trainings

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-11-106062/TL in subject of your application.

Customer service representative with Norwegian/Danish+English

Title: Customer service representative with Norwegian/Danish+English
Plat : agreement
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský, Norský
Uveřejněno: 5th Feb 2012

Description:
For our client, company leading consumer electronics online retailer-in order to support its development in the flagship markets and increase its brand-awareness we are looking for Customer service with Danish/Norwegian+English for the Czech Republic (Brno).

KEY RESPONSIBILITIES:
• Receiving a customer calls, handling emails
• Ensuring consistent productivity and quality of service
• Handling technical queries and fix or log them appropriately reflecting content of the call
• Responding promptly to customer inquiries
• Communicating and coordinating with internal departments
• follow up on customer interactions

KEY REQUIREMENTS:
• fluent Norwegian or Danish+English
• Basic knowledge in apply call handling standards
• Basic knowledge in problem solving
• Very good PC literacy
• Flexible, accurate person
• Previous experience from customer services is a big advantage

WE OFFER:
• Job opportunity in stable international company
• Motivating salary
• 5 weeks holiday
• Pension insurance contribution, lunch vouchers and more...

DANISH SPEAKERS IN CUSTOMER SERVICE

Title: DANISH SPEAKERS IN CUSTOMER SERVICE
Plat : agreement
Umístění : Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
For our client, company leading consumer electronics online retailer-in order to support its development in the flagship markets and increase its brand-awareness we are looking for Customer service with Danish and English for the Czech Republic (Brno).

KEY RESPONSIBILITIES:
• Receiving a customer calls, handling emails
• Ensuring consistent productivity and quality of service
• Handling technical queries and fix or log them appropriately reflecting content of the call
• Responding promptly to customer inquiries
• Communicating and coordinating with internal departments
• follow up on customer interactions

KEY REQUIREMENTS:
• fluent Danish+English
• Basic knowledge in apply call handling standards
• Basic knowledge in problem solving
• Very good PC literacy
• Flexible, accurate person
• Previous experience from customer services is a big advantage

WE OFFER:
• Job opportunity in stable international company
• Motivating salary
• 5 weeks holiday
• Pension insurance contribution, lunch vouchers and more...

Client Service Support with Danish

Title: Client Service Support with Danish
Plat : negotiable
Umístění : Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position Client Service Support with English and Danish.

Job description:
* Providing of customer support to clients abroad
* Collection and validation data's from clients
* Responding to client's queries
* Reporting
* Daily operative team tasks

REQUIREMENTS

* University or High school degree
* Fluent English and advanced Danish
* Good knowledge of SAP is a big advantage
* Work experience from an SSC/call centre is a plus
* Good analytical skills
* Ability to work in a team environment
* Excellent verbal and written communication skills
* Strong initiative and enthusiasm

BENEFITS

Company offers opportunities to meet with people of various nationalities and establish an international network.
You can expect to work with modern technologies in a friendly environment and some other benefits such as meal vouchers, 5 weeks of holiday etc.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-110640/TL in subject of your application.

Customer service specialist with Swedish or Danish

Title: Customer service specialist with Swedish or Danish
Plat : negotiable
Umístění : Czech Republic
Jazyky : Dánský, Švédský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Would you like to start your career in a large, international company operating in the tourism?
Do you speak fluent Swedish or Danish?

Then contact us immediately! We are looking for motivated candidates to join the customer service team.

Start: January 2012

Your responsibilities:
-Provide support to the customers
-Solve requests and issues
-Track itinerary changes in systems
-Handle itinerary changes in cooperation with clients
-Ensure timely and accurate processing of all matters
-Ensure great customer service is provided in accordance with processes and policies
-Cooperate with partners
-Maintain good level of performance

REQUIREMENTS

-Experience in a customer service centre environment (advantage)
-Fluent proficiency & comprehension in English and Swedish/Danish
-Reservation system experience is a big advantage
-Customer oriented
-Excellent communications skills

BENEFITS

* International work environment
* Competitive salary
* Daily usage of languages
* Wide package of benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-108355/TL in subject of your application.

CUSTOMER SUPPORT REPRESENTATIVE with Danish

Title: CUSTOMER SUPPORT REPRESENTATIVE with Danish
Plat : Competitive Salary Scheme
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský
Uveřejněno: 25th Jan 2012

Description:
CUSTOMER SUPPORT REPRESENTATIVE with Danish

(Location in Brno, Czech Republic)

Date of start: ASAP

Job description:
• Receives and responds inquiries from customers via both email and phone in Danish
• Handling clients requirements
• Resolves issues and ensures problems which are accurately and completely resolved
• Reporting
• Close cooperation with other internal departments to process customer queries and meet customer expectations.

Job Requirements/Qualifications:
• Very good knowledge of Danish language (C1-C2 level)
• Communicative knowledge of English
• Previous relevant working experience is an advantage
• Ability to work with PC
• Strong communications and listening skills

We offer:
• Good salary conditions
• Company benefits
• Unique opportunity to become part of well known and dynamically growing international company
• Possibility to work in international teams and environment