http://www.toplanguagejobs.cz Švýcarský Jobs in Czech Republic en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: German speaking customer support and technical support roles – 2 weeks relocation + Benefi<br> Plat : Excellent package + Career progression + Relocation Package<br> Umístění : Czech Republic<br> Jazyky : Neměcký, Švýcarský<br> Uveřejněno: 2nd Feb 2012 <br><br> Description:<br> Global leader in the IT technologies market. Our company is one of the biggest players in the outsourcing market, providing services to our clients from 13 centers around the world.<br /> <br /> Currently we are looking for the candidate to the position of: Advisor for German customer <br /> Location: Brno, Czech Republic<br /> <br /> Responsibilities:<br /> • Provide technical support and customer service to customers on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries<br /> • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues.<br /> • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times<br /> <br /> Requirements:<br /> • Fluent written and verbal German and English language is a must <br /> • A high level of computer literacy including experience with various telecommunication devices, operation systems, software applications and other tools<br /> • Knowledge of hardware principles and appreciation of the IT environment<br /> • Excellent Customer Service skills<br /> • Strong written and verbal communication skills<br /> • Passion for customer care<br /> <br /> Notes:<br /> Process training of 6 weeks is provided<br /> <br /> Benefits:<br /> • Extensive Relocation Package: client will reimburse or book and pay the cost of relocation up to the value of €350.00. This includes flights and ground travel. <br /> • Two Weeks Free Accommodation will be provided by the company when you arrive.<br /> • Basic Monthly Salary<br /> • Performance bonus<br /> • German language skill allowance <br /> • Lunch vouchers <br /> • Language courses <br /> • Long term Career Progression<br /> • Training session on latest products and technology<br /> <br /> TO APPLY:<br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3007<br /> <br /> send your CV directly to rajesh@meghengroup.com<br /> <br /> 100’s of jobs available for multilingual candidates at ALL levels in ALL areas<br /> Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted! http://www.toplanguagejobs.cz/job-1700381.html Title: IT Company in Czech Republic is looking for German speakers for support roles <br> Plat : Excellent package + Career progression + Relocation Package<br> Umístění : Czech Republic<br> Jazyky : Neměcký, Švýcarský<br> Uveřejněno: 2nd Feb 2012 <br><br> Description:<br> Global leader in the IT technologies market. Our company is one of the biggest players in the outsourcing market, providing services to our clients from 13 centers around the world.<br /> <br /> Currently we are looking for the candidate to the position of: Advisor for German customer <br /> Location: Brno, Czech Republic<br /> <br /> Responsibilities:<br /> • Provide technical support and customer service to customers on smart phones and other telecommunication devices, diagnose the issue and provide a path to resolving inquiries<br /> • Log calls from customers onto Contact Management System and follow escalation procedures to resolve problems or issues.<br /> • Demonstrate a high level of customer service when helping a customer, adjust approach to accommodate all levels of customer experience and show empathy for the customers at all times<br /> <br /> Requirements:<br /> • Fluent written and verbal German and English language is a must <br /> • A high level of computer literacy including experience with various telecommunication devices, operation systems, software applications and other tools<br /> • Knowledge of hardware principles and appreciation of the IT environment<br /> • Excellent Customer Service skills<br /> • Strong written and verbal communication skills<br /> • Passion for customer care<br /> <br /> Notes:<br /> Process training of 6 weeks is provided<br /> <br /> Benefits:<br /> • Extensive Relocation Package: client will reimburse or book and pay the cost of relocation up to the value of €350.00. This includes flights and ground travel. <br /> • Two Weeks Free Accommodation will be provided by the company when you arrive.<br /> • Basic Monthly Salary<br /> • Performance bonus<br /> • German language skill allowance <br /> • Lunch vouchers <br /> • Language courses <br /> • Long term Career Progression<br /> • Training session on latest products and technology<br /> <br /> TO APPLY:<br /> <br /> If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3007<br /> <br /> send your CV directly to rajesh@meghengroup.com<br /> <br /> 100’s of jobs available for multilingual candidates at ALL levels in ALL areas<br /> Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted! http://www.toplanguagejobs.cz/job-1700391.html