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Customer Support Analyst in Poland /Scandinavian, Dutch and Romanic language/

Title: Customer Support Analyst in Poland /Scandinavian, Dutch and Romanic language/
Plat : negotiable
Umístění : Czech Republic
Jazyky : Angličtina, Finský
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Help Desk Analyst with languages (Romanian, Scandinavian languages, or Dutch)

For our client, a leading outsourcing company in the IT sector, we are looking for Candidates interested in the position of: Help Desk Analyst with knowledge of Romanic or Scandinavian languages, or Dutch
Location: Bydgoszcz (Poland)

Job description

- transfer of technical problems reported by users to technical support lines,
- monitoring of reported problems and contacting users, as well as the Technical Department,
- shift work,
- first line support of international customers.

REQUIREMENTS

- fluency in one of the following languages: Dutch, Swedish, Finnish, Norwegian, Danish, French, Italian, Spanish
- Knowledge of English will be an advantage,
- computer skills,
- basic Windows and MS Office knowledge,
- strong communication skills,
- good work organization.

BENEFITS

- work in international environment,
- competitive salary package, relocation bonus (according to the internal procedures),
- private medical care, life and disability insurance,
- interesting trainings and professional development programmes also available.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-109931/TL in subject of your application.

Software Analyst with Dutch / Danish - start up of a new international project

Title: Software Analyst with Dutch / Danish - start up of a new international project
Plat : negotiable
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Dánský, Holandský, Finský, Švédský
Uveřejněno: 4th Feb 2012

Description:
Opportunity for Dutch, Finnish, Swedish or Danish speakers!

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are recruiting for a team of software analysts, who will provide Level 2 software application support for European branches of our corporate client and cooperate with Level 3 offshore support. This position will require willingness to travel for on-site training to the country according to language specification.

Job responsibilities:
- Provide trouble shooting for legacy systems (no standard software)
- Clarify unclear descriptions in tickets with end user and completes tickets
- Assist offshore programmers in understanding source code if parts of the same are in local language
- Facilitates communication between offshore programmers and end users
- Provides translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and “How to” queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- At least 2 years of relevant work experience
- Some work experience in Software Support is required
- English on an advanced level
- Good communication skills in Dutch, Swedish, Finnish or Danish
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial
- Ability to work in international team and good communication skills
- Willingness to travel for training to the country according to language specification for 3 – 6 months

We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
- Training will be provided abroad, then the job will be located in Brno

Key words: Java, PHP, MySQL, SQL, abroad, technical support, customer service, IT

No career growth in your current job? German Speaking role with Career progression!!

Title: No career growth in your current job? German Speaking role with Career progression!!
Plat : attractive + benefits
Umístění : Czech Republic
Jazyky : Finský
Uveřejněno: 19th Jan 2012

Description:
The client:
The client is a global leader in the IT technologies market and one of the biggest players in the outsourcing market, providing services to our clients from 13 centres around the world.

Skills and Attributes:
• Fluent German and English essential.
• Excellent people interaction skills and communication skills, both verbal and Written.
• Basic working Knowledge about computers
• Positive attitude
• Motivation for new job
• Ability to learn
• Willingness to relocate to Czech Republic

We offer:
• Extensive Relocation Package
• Two Weeks Free Accommodation
• German language skill allowance
• Performance bonus
• Lunch vouchers
• Free Language courses
• Long Term Career Prospects:
• Salary Reviews

Additional Details:
• As an employee of the client for more than 6 months you are entitled to apply for other internal vacancies within HR, Accounts, and Marketing etc
• Salary Reviews: There are annual salary reviews every April and October.
• Joining bonus for German Advisors of €1,000.00

Why Relocate to Brno Czech Republic – Brno Today:
• Over the past two decades Brno evolved into an important university city, the number of students of higher education institutions reached 89 thousand in 2010.
• The city also became home to a number of institutions directly related to research and development, like the Central European Institute of Technology (CEITEC), or the International Clinical Research Centre in Brno (ICRC). The city is also gaining importance in various fields of engineering, especially in software development; there are a number of companies focused on development operating in Brno.
• For example, AVG Technologies (headquarters),[ IBM (Delivery Centre Central Europe Brno),[26] Honeywell (Honeywell Global Design Center Brno), Siemens,SGI (CZ headquarters), Red Hat (CZ headquarters), Motorola, etc.

TO APPLY:

If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3023

send your CV directly to rajesh@meghengroup.com

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