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Customer Services Representative with French

Title: Customer Services Representative with French
Plat : Competitive Salary Scheme
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 10th Feb 2012

Description:
Job description:

- processing and filling the orders
- ensure all logistic processes
- handling of customers and suppliers complaints
- working with internal and external customers to ensure fulfilment of all order element, for on-time delivery
- receiving, managing and resolving customer enquiries concerning products

We require:

- High school or University graduate
- experience in customer service is an advantage
- good sense for customer’s needs
- strong language skills: excellent French and communicative English
- strong communication skills
- team player with the abilities to work independently
- time management skills
- problem solver
- ability to work with MS Office software packages processing and filling the orders

We offer:

- pleasant working environment in Prague centrum
- competitive salary reflecting your experience and skills
- wide range of company benefits
- possibility to use your languages on everyday basis
- extensive trainings in all necessary areas
- possibility to become part of growing international organization

CUSTOMER REPRESENTATIVE with ENGLISH & FRENCH

Title: CUSTOMER REPRESENTATIVE with ENGLISH & FRENCH
Plat : Competitive Salary Scheme
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 9th Feb 2012

Description:
CUSTOMER REPRESENTATIVE with ENGLISH & FRENCH
Introduction of our client / job offer

Would you like to use English, Italian, French, German on daily base?

If yes, we have a great job for you!

For our prominent international client, we are looking for an ambitious and diligent candidate, for the position:

CLIENT SERVICE REPRESENTATIVE

Job description

- receive and respond to daily inbound calls
- ability to solve tickets
- identify sensitive customer concerns
- provide information to clients
- administrative support of the payroll team

Desired profile

- secondary school or High school diploma
- experience in an outsourcing or call center environment
- excellent communication skills
- Client focused, awareness and commitment to client service
- Good command of English language + German )

Offer

- working for an international company
- pleasent working enviroment
- motivating salary + interesting benefit package
- daily use of foreign language

PURCHASING SPECIALIST WITH ENGLISH plus FRENCH

Title: PURCHASING SPECIALIST WITH ENGLISH plus FRENCH
Plat : Competitive Salary Scheme
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 9th Feb 2012

Description:
Introduction of our client / job offer
For our international client, leading IT company, we are searching for a successful candidate for a challenging position

PURCHASING SPECIALIST WITH ENGLISH AND OTHER LANGUAGE in Prague

Job description
The Purchasing Specialist works on purchasing projects of moderate to diverse complexity and scope. Exercises independent judgment within defined practices and procedures to determine appropriate actions. May act as team member or project leader providing direction to team activities. Follows established guidelines and interprets policies effectively. Evaluate unique circumstances and ability to discuss issues and makes recommendations. May seek advice in order to make decisions on complex business issues.

- Contribute on assigned sub projects
- Provide reports/information to management
- Support
Desired profile

- Fluent ENGLISH (MUST HAVE) plus FRENCH / ITALIAN / SPANISH / PORTUGESE

- University degree
- 3 years RELEVANT experience in purchasing or equivalent
- Knowledge of SAP SRM Purchasing systems desirable
- Communicative, team player
- Active for improvement
- Goal orientated
Offer
- Work in a prestigious international company
- Motivation salary according to experience
- Attractive benefits system

AP/GL – VEDENÍ SSC – s jazyky

Title: AP/GL – VEDENÍ SSC – s jazyky
Plat : Competitive
Umístění : Liberec, Czech Republic
Jazyky : Francouzština, Italština, Španělština
Uveřejněno: 9th Feb 2012

Description:
Náplň práce:

*Řízení týmu zaměstnanců SSC – strana závazků a hlavní knihy
*Podpora závodů společnosti v zahraničí.
*Koordinace Systému pro správu dokumentů (Livelink)
*Metodické vedení a dohled nad procesem a školení nových členů týmu
-Komunikace se zákazníky SSC – závody spol.
*Úprava AP / GL procesů
*Řízení oblasti závazků
*Koordinace systému řízení dokumentu, včetně řízení dodavatelských vztahů s poskytovatelem DMS
*SAP klíčové uživatele skupiny

Požadujeme:

*SŠ/VŠ – ideálně ekonomického směru
-Praxe na obdobné pozici
*Velmi dobrá znalost AJ, pokročilá NJ, italština / francouzština / španělština výhodou pro lepší usnadnění komunikace v rámci skupiny
*Komunikační dovednosti, asertivita
*Zkušenosti s vedením lidí
-konomické vzdělání a praxe na obdobné pozici
*SAP dovednosti, MS Excel pro práci s velkými soubory dat vč. kontingenčních tabulek
*Zkušenost s AP / GL procesů

Nabízíme:

*Práci ve stabilní mezinárodní společnosti
*Nástupní mzda dle zkušeností a dovedností
*Zaměstnanecké výhody, balíček benefitů
*Příjemné a moderní pracovní prostředí
*Sehraný tým

*Nástup možný ihned

Plant manager with knowledge of French

Title: Plant manager with knowledge of French
Plat : 2000 - 2700
Umístění : Hradec Králové, Czech Republic
Jazyky : Francouzština, Čeština
Uveřejněno: 9th Feb 2012

Description:
Work includes:
- supervision of manufacturing
- planning of manufacturing, purchase
- communication with customers
- control over department of services and quality
- cooperation with companies in France
- reporting
- creating of budget (participation)

Profile of ideal candidate:
- technical education
- communicative knowledge of French
- experiences with manufacturing (2-3 years)
- independence, ambitions
- experiences in HR area (advantage)

PAYROLL SPECIALIST ENGLISH + FRENCH

Title: PAYROLL SPECIALIST ENGLISH + FRENCH
Plat : Competitive Salary Scheme
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 9th Feb 2012

Description:
PAYROLL SPECIALIST ENGLISH + FRENCH

or /POLISH/GERMAN/ITALIAN)

oduction of our client / job offer

Would you like to use English + Polish, Italian, French, German on daily base?

If yes, we have a great job for you!

For our prominent international client, we are looking for an ambitious and diligent candidate, for the position Payroll Specialist.

Job description

- To produce timely and accurate payroll
- To ensure quality controls in the payroll processes and update documentation
- For new customers, assist implementation team during testing phases
- Maintain up to date knowledge of statutory legislation
- Highlights and escalates relevant matters that may affect the running of client payrolls
- Transfer knowledge to co-workers

Desired profile

- secondary school or High school diploma
- experience as a Payroll Specialist in international company is a +
- SAP HR Payroll user is a +
- Client focused, awareness and commitment to client service
- Good command of English language + other European language ( Polish, Dutch, French, Italian, German....)

Offer

- working for an international company
- pleasent working enviroment
- motivating salary + interesting benefit package
- daily use of foreign language

Location: Prague

CSR (IT) French or Dutch 35,000 Kc

Title: CSR (IT) French or Dutch 35,000 Kc
Plat : 35,000 Kc
Umístění : Praha, Czech Republic
Jazyky : Holandský, Francouzština
Uveřejněno: 8th Feb 2012

Description:
Customer Support Specialist

This position is for a leading international company in Prague joining there centralized CS department.

This role with join a team providing the full range of customer service to our clients customers including price, order, accounting and technical enquiries

- Inbound /Outbound call and email handling for all customer and product types
- Collaborate with Tech support team to drive resolution of faults.
- Administration of customer trouble tickets against service level agreement.
- Management of escalations through the support organisation.
- Maintain strong proactive response to customers during problem management.
- Administration of customer Portal data on behalf of customers.

Experience

- Fluent (or Native) French or Spanish or German or Italian or Dutch & English, any other commen EU language an advantage
- EU passport holder or perminant residence
- 1 years plus telephone based Business to Business CS or technical support experience
- Advanced interpersonal and communication skills
- Advanced PC Skills

Offer

- Basic salary 35,000 Kc
- Joining a growing company with great career prospects for the right candidate
- Extensive Training as required
- Young friendly multi cultrial team
- An immediate start possible.

French Junior IT in Czech Rep – 15K

Title: French Junior IT in Czech Rep – 15K
Plat : attractive + benefits
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Francouzština
Uveřejněno: 6th Feb 2012

Description:
Our Client

Our client is one of the largest IT companies in the world with revenue exceeding USD $4 Billion.

Location: - Brno, Czech Republic

Relocation Package
Two weeks accommodation and paid flights / ground transport up to 350 euro
Ideal Candidate

• Fluent in French and English
• Strong Communication and Customer Service skills
• Flexibility
• Quick learner
• Problem solving skills

Job Specification

• Technical support and customer service
• Problem solving
• Database administration
• Communication with team members, customers, and other partners.

Ongoing training

• 6 weeks initial training on technology and communication with customers
• 6 hours ongoing technical training per month
• Continuous soft skill training

Working hours - The shift plan will be fixed always two months in advanced

Send your cv for immediate consideration to dominikas@meghengroup.com or call Dominika at 00 353 1894 3012 for more information.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Junior Webmaster/ Content admin with French

Title: Junior Webmaster/ Content admin with French
Plat : Negotiable
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 6th Feb 2012

Description:
One of our client is looking for a Junior Website Content Administrator with French to join their teams in Brno. The company is a leading consumer electronics online retailer trading in over 26 countries.

This role would suit French speakers (C1 level minimum) with some experience even as a hobby as webmasters and content management.

Job description:

Maintenance and update of the company's websites
Upload and removal of campaigns and images in french speaking countries
Preparing marketing campaigns in CMS, if needed
Working on daily basis in international environment
Management of content (grammar, structure, etc..)

Requirements:

Knowledge of HTML and CSS
Knowledge of Photoshop or similar graphic editors
Advanced in Microsoft Office tools
Content Management Systems (CMS) knowledge
Communicative English and intermediate knowledge of French
Quality oriented, flexible
Team player

If you are interested in this position, please send your CV in english to samuel.leduc@cpljobs.cz

Please note that only EU and permanent residence holders for the czech republic will be taken into consideration

Portuguese & French Customer Support Agent Prague

Title: Portuguese & French Customer Support Agent Prague
Plat : €14000 to €15000 per annum
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština, Portugalština
Uveřejněno: 6th Feb 2012

Description:
Company: Our client is a successful business with over 10 year`s experience and have become one of the best known names within their industry. They specialize in providing a wide range of business expenditure solutions to their customers. They attribute their immense success to maintaining customer satisfaction by always meeting or surpassing customer expectations. One of their offices is based in Czech Republic from where they support their core markets. This operation manages sales and customer service and finance administration. They are now looking for a Portuguese and French speaking customer support assistant for their office in the Czech Republic.

Role: In our client`s European team in Czech Republic, there is a new position available for a Portuguese and French speaking customer support assistant. A customer support assistant is responsible for delivering high quality post sales support to internal and external customers on the company`s applications and ensuring they are satisfied with solutions and services provided. Their tasks include, supporting corporate clients (B2B) on a range of duties e.g. Sales support, order management, customer service, account management etc, some billing support is required, managing incidents that may arise and coming to a resolution, handling various client specific tasks and requests both at front desk and back office depending on their particular task and giving support and advice to clients and also creating the related reports. They will be required to answer phones and emails and maintain client satisfaction in an appropriate amount of time.

Skills: The ideal candidate must speak fluent English, Portuguese and French and preferably have a bachelor`s degree. 1 year previous experience in a similar customer service role and having good IT skill such as working knowledge of computer hardware and software applications and use of internet are required for this position. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. The candidate must follow the processes and procedures of the company when dealing with customers. He/she should be organised and work closely with the customers to provide the best service and solutions possible.

Gains: This is well known company with excellent career potential. They are providing you with a challenging position with an attractive salary and on the job training. If are interested in this opportunity and would like to live in the Czech Republic, contact us.

BeesWax Europe
UK +44207136 3000
Ireland +353 12313100
France +33182882640
Germany +49 6950071333
Czech Republic +420228881773

French Speaking Customer Service Coordinators

Title: French Speaking Customer Service Coordinators
Plat : To be discussed
Umístění : Praha, Czech Republic
Jazyky : Francouzština
Uveřejněno: 6th Feb 2012

Description:
BlueLink International CZ s.r.o. is an international provider of customer service aimed at airline business located in Prague, Czech Republic and right now we are looking for new colleagues for the position:

Customer Service Coordinator for airline business – FRENCH speakers

What are you going to do?

• Provide full support to our customers - world-known airlines

• Phone communication with passengers in the area of luggage claims – incoming & outgoing calls - and providing them with information related to this field

• Suggesting optimal solutions in accordance with internal procedures

• Working with special airline applications

What do we await?

• Excellent knowledge of French language (both written and oral)

• Communicative level of English language

• Willingness to communicate and help customers

• Professionality, punctuality and responsibility
And for that we offer:

• Full training program

• Discounted flight tickets, language courses, fitness center, swimming pool and meal tickets

• 23 paid days off

• Everyday communication with speakers

• Multicultural team of people from the whole world

• Modern and friendly working environment

• Offices located in the center of Prague, close to the Wenceslas Square

We start in January 2012! Join us!

If you are interested in this position, please click apply

Note: By reacting on this vacancy I agree that company BlueLink International CZ s.r.o. can process and keep my personal data which are filled-in or attached to this email. Personal data will be processed according to the Commission Decision 2001/497/EC and Act No. 101/2000 Coll. on Personal Data Protection. I provide these data to BlueLink International CZ s.r.o. solely for the purpose of selection process and for period of its duration, maximally for 1 year since it has been sent or until a written form revocation.

HR Generalist with fluent Dutch

Title: HR Generalist with fluent Dutch
Plat : Attractive
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Holandský, Francouzština
Uveřejněno: 6th Feb 2012

Description:

On this role, for a global outsourcing leader, you will be responsible for contact with the customer, administration, transactions and establishment of contracts. You need to be flexible and dynamic to be involved in different projects in the HR field and to provide the client a perfect HR service. Ideally you bring experience in the field combined with an interest in a stable job.

Your responsibilities
-Be in contact with employees to support in HR terms
-Work with administration systems in the HR field
-Respectful dealing with customer data
-Create and administrate official documents
-Establishment of contracts
-Quality assurance and control
-Cooperate with team members on specific issues

Who you are
-You speak fluent Dutch and English in combination with French language
-You are experienced in HR terms
-You are a very well organised individual who will be able to organise the workplace sufficient
-You are experienced in dealing with clients respectfully and service oriented
-You have great communication skills
- You are an active team player
-You are open and willing to learn
-You are motivated and able to bring own ideas

If you are interested in this position please send your CV in ENGLISH.

UNIX administrator with French language

Title: UNIX administrator with French language
Plat : 30 - 40 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Our client, a flourishing multinational IT company, is looking for suitable candidates for the role of

UNIX ADMINISTRATOR

Job description

Server management unit provides support for the base operating system on servers by implementing standard OS parameter configuration and version levels. These services include providing support of the Operating System configuration and associated file systems, log files, processes, problem determination, problem resolution, software, administration tools, utilities, security, and hardware. Administrative tools are installed to allow support to be provided locally or from a remote location. Standard problem & change control processes are followed.

Typical activities
? Install the server operating system, system management software and operating system utilities
? Support the server operating system, system management software and operating system utilities, including upgrades
? Manage the operating system configuration
? Manage file systems and print queues
? Monitor and maintain operating system log files
? Recommend operating system updates and configuration modification
? Apply operating system patches as required
? Maintain tools for remote management and alert monitoring
? Maintain the hardware and software configuration server information
? Manage System ID's and domain structure
? Evaluate planned changes to the server environment and advise of any requirements to support such changes
? Provide system health check and trending reports (e.g. CPU, RAM, HDD)

REQUIREMENTS

University degree in IT
At least 1,5 years experience in UNIX administration

English: advanced
French: fluent

BENEFITS

We offer:
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-97280/TL in subject of your application.

French speaking UNIX specialist

Title: French speaking UNIX specialist
Plat : 1000 - 1350 Euro netto
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
IT Specialists in this job role will have expertise in one or more server technologies, including different hardware architectures and operating systems. Typical examples of the deliverables are building proof-of-concept solutions with server system technology and architecting server solutions to address client requirements. IT Specialists in this job role work with products or solutions based on any vendor hardware and/or any vendor operating system software. IT Specialists who apply their technical skills to support the operation and maintenance of vendor products, services, and solutions. Individuals who are part of Support typically have responsibility for sizing, troubleshooting, and critical customer situations.

Key requirements:
- Secondary school
- At least 1 year experience in Administration of Unix
- Experience with UNIX application
- Either knowledge of English and French language on intermediate level is needed

WE OFFER:
- Employment with indeterminate duration
- relocation package (600 Euro)
- Great opportunity of professional development
- Continuous programmes of further education
- Generous package
- Relocation package
- Extra days of holidays
- Pension and life insurance
- Interesting social activities

IT SPECIALISTS WITH FRENCH NEEDED!

Title: IT SPECIALISTS WITH FRENCH NEEDED!
Plat : 25 - 45 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

A flourishing multinational IT company with an office in Brno, Czech Republic, is looking for suitable candidates for French speaking IT positions focusing on these technologies:

Windows
Unix
Linux
Server management
Storage management
Databases
SAP

You do not need to be expert in any of the mentioned technology, the company will provide trainings in any of the area of your interest

REQUIREMENTS

Secondary school or University degree
Fresh graduates welcome!
Background in IT field
English: Advanced
French: fluent
Willingness to relocate to Brno, Czech Republic
Team player
Good communication skills

BENEFITS

We offer:
- relocation package
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits
- help with relocation

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-98103/TL in subject of your application.

Customer service - French/English

Title: Customer service - French/English
Plat : 20 - 23 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

For our client, a global IT company, we are looking for candidates for positions of IT Helpdesk - Customer Support with French and English.

Job duties:
- communication with customers (by phone and e-mail), providing technical support
- advise on product installation, update, confirguration or operations
- identify problems, help with problem solving / dispatch the incident record to the appropriate level of support
- responsibility for overall customer satisfaction

REQUIREMENTS

Excellent communication and customer care skills
Basic IT knowledge (hardware, software, applications, connectivity, etc.) -
familiar with PC systems as end user
Fluent French and English
Stress-resistant, enthusiast and willing to work in a team

24/7 shift environment (including nights, weekends and holidays) if required

BENEFITS

We offer:
Work in a multi-cultural environment with a leading IT company
Excellent new hire training programme with the possibility of professional growth
Interesting working conditions and benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-12-106056/TL in subject of your application.

Dedicated Customer Professional - French

Title: Dedicated Customer Professional - French
Plat : negotiable
Umístění : Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Customer Service Professional - the first contact point for international customers.

Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.

Other responsibilities:
- Daily contact with customers
- Coordination of all activities toward customer
- Claims solution and return process
- Advice on product, prices and payments
- Overall responsibility for customer satisfaction
- Management of assigned corporate customer portfolio.

REQUIREMENTS

- Excellent communication skills, team orientation, and customer service mindset
- Advanced English and French both oral and written
- Studies and/or work experience from within the country will also be an advantage
- Ability to handle several customers with differing profiles
- Ability to work under pressure and independent responsibility
- Customer service work experience may come as an advantage.

This position is suitable for both fresh graduates and candidates with work experience.

BENEFITS

- Interesting work in an international environment
- Daily contact with foreign subjects
- Continuous language and personal development through training
- Comfortable business offices in the centre of Prague.
- Overall generous benefits package

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-110670/TL in subject of your application.

Logistics Project Manager

Title: Logistics Project Manager
Plat : Dependent on Experience
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština, Neměcký
Uveřejněno: 19th Jan 2012

Description:
Anheuser-Busch InBev is the leading global brewer and one of the world’s top five consumer products companies. For 2010, Anheuser-Busch InBev generated revenues of 36.3 billion USD. A truly consumer-centric, sales driven organization, Anheuser-Busch InBev, one of the world's top-5 consumer products companies manages a portfolio of well over 200 beer brands and holds the No. 1 or No. 2 market position in 19 countries.

Headquartered in Leuven, Belgium, Anheuser-Busch InBev leverages the collective strength of approximately 114,000 people based in operations in 23 countries across the world. The company works through six operational Zones; North America, Latin America North, Latin America South, Western Europe, Central & Eastern Europe, and Asia Pacific, allowing our consumers around the world to enjoy our beer.

Job Description

• The Logistics Project Manager is responsible for the implementation of projects within the ABI International environment in the BSC. These projects can be related to system implementations, process improvements, supply chain optimisations etc.
• The Logistics Project Manager will define the project, initiate the project team, analyse and measure the current state, design the solution and implement the solution to achieve project targets.
• Project scope for Q1 2012:
- Improve Customer Delivery Performance for export customers
- Implement web-based portal for customers to place and track orders
- Improve the complaints handling process
• Develop and maintain a great working relationship within LOG teams and the internal zone supply teams, other teams and stakeholders, transportation companies and customers.
• To lead by example the Export Logistics processes and ensure that changes in the AB-InBev business and/or relevant business environment get properly reflected in the Export Logistics ways of working in co-operation with the local country business representatives and/or in line with AB-InBev BSEP procedures

Duties & Responsibilities

• Analyze the current procedures and toolsets used in the ABI International Export department.
• Develop recommendations to improve efficiency, automate process steps, optimize certain routines etc.
• Implement the recommendations in the export teams for the different countries.
• Establish and maintain productive relationships with project and non-project associates (within or outside of BSC) related to the focus of the project
• Capable of being entrusted with “confidential” information
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Manages day-to-day operational aspects of a project and scope
• Effectively applies our methodology and enforces project standards
• Minimizes our exposure and risk on project
• Ensures project documents are complete, current, and stored appropriately

Requirements

Education
• University studies – Logistics studies are an asset

Experience
• 5 years experience in Logistics processes, preferably in the FMCG sector
• 3 years experience in improvement projects management / support
• Proficient in working in an ERP environment
• In working in a process-oriented organization

Behavioral Competencies
• Strong analytical skills
• Ability to influence change in others through role modelling
• Dynamic and highly results focused
• Strong organization skills; adheres to deadlines
• Good business sense
• Strong influencer, able to challenge management and staff where appropriate
• Loves to work in a multi-cultural environment
• Coordinating skills
• Team player
• Lives the company’s values

Technical Competencies
• Good knowledge of Export / Domestic Logistics processes
• Able to run an end-to-end process change
• Knowledge of SAP
• 6-sigma experience (green belt) is an asset
• Computer skills (Microsoft office : excel, word, outlook);
• Able to work on own initiative and prioritize workload effectively
• Able to work with different ICT systemsEducation
• University studies – Logistics studies are an asset

Experience
• 5 years experience in Logistics processes, preferably in the FMCG sector
• 3 years experience in improvement projects management / support
• Proficient in working in an ERP environment
• In working in a process-oriented organization

Behavioral Competencies
• Strong analytical skills
• Ability to influence change in others through role modelling
• Dynamic and highly results focused
• Strong organization skills; adheres to deadlines
• Good business sense
• Strong influencer, able to challenge management and staff where appropriate
• Loves to work in a multi-cultural environment
• Coordinating skills
• Team player
• Lives the company’s values

Technical Competencies
• Good knowledge of Export / Domestic Logistics processes
• Able to run an end-to-end process change
• Knowledge of SAP
• 6-sigma experience (green belt) is an asset
• Computer skills (Microsoft office : excel, word, outlook);
• Able to work on own initiative and prioritize workload effectively
• Able to work with different ICT systems

Language skills
• Fluent English in speaking, reading and writing
• One of the following other WE languages is an asset: GE, FR, NL

We offer

• Very interesting position for 5th largest FMCG company
• Motivational salary + bonus
• Dynamic and highly results oriented working environment
• Meal vouchers
• Bear vouchers
• Flexi vouchers
• Company training and education

Applications Performance Manager SAP

Title: Applications Performance Manager SAP
Plat : Motivational salary and bonus package
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Holandský, Francouzština, Neměcký, Italština, Čeština
Uveřejněno: 15th Jan 2012

Description:
Key Accountabilities

Role purpose/Responsibilities

Service level management:
• Give shape to the Business Process Lead-supplier relation, creating and guarding of agreements between Business Process Lead and application services organization and actualizing these agreements
• Cooperate with the Business Process Leads to determine the points in time at which the services have to be delivered
• Supply necessary input to Contract and Quality Manager in case of Contract Changes
• Validate Impact of Changes in the SLAs and be responsible for global alignment and implementation on Western Europe zone and Country level

Application Service Delivery:
• Regulate and ensure the completion of requests and incidents by Application Support provider(s)
• Follow-up root cause analysis
• Track and monitor Application Services consumption and benchmarking execution
• Guarantee overall Service Delivery Performance from Application Support provider(s) according to the agreed SLAs
• Follow-up Application documentation status
• Follow-up Expert User and End User Training Status
• Review operational information to define methods for enhancing performance
Financial Performance Management:
• Monitor, report status and benchmark of Application and Zone Consumption Factors in a monthly basis and predict possible increases or scope changes for budgeting purposes
• Monitor and report status and benchmark of Application and Zone Cost Factors in a monthly basis
Change Management process:
• Supervise the proper execution of all organizational and technical activities prior to a change implementation as prioritizing, sizing, impact analysis and deployment
We require

Key requirements:
• University degree level or equal by experience, combining Information Technology and deep Business Knowledge
• Basic knowledge of SAP APO and Supply Planning business processes
• Understanding of SAP modules and technology
• Business and IS experience
• Experience in Service Management with off-shore outsourcing partners
• Strong negotiating and influencing skills (often dealing with fluid/complex organizational situations)
• Strong persuasion skills
• ITIL Service Management International Standard
• Having a good understanding of IS and IS/IT technology trends
• Willingness to travel frequently

Language skills:
• Fluent in English (reading, speaking and writing)
• Knowledge of an additional European language is an advantage

We offer

• Motivational salary and bonus package
• Various Benefits

Order Taking Officer with French

Title: Order Taking Officer with French
Plat : Dependent on Experience
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 15th Jan 2012

Description:
Anheuser-Busch InBev is the leading global brewer and one of the world’s top five consumer products companies. For 2010, Anheuser-Busch InBev generated revenues of 36.3 billion USD. A truly consumer-centric, sales driven organization, Anheuser-Busch InBev, one of the world's top-5 consumer products companies manages a portfolio of well over 200 beer brands and holds the No. 1 or No. 2 market position in 19 countries.

Headquartered in Leuven, Belgium, Anheuser-Busch InBev leverages the collective strength of approximately 114,000 people based in operations in 23 countries across the world. The company works through six operational Zones; North America, Latin America North, Latin America South, Western Europe, Central & Eastern Europe, and Asia Pacific, allowing our consumers around the world to enjoy our beer.

Job Description

Treats incoming orders from AB InBev country organizations & Customers according to the order process definitions to ensure deliveries and invoicing to customer according to agreed SLA,s

Duties & Responsibilities

• Capture all incoming orders from customers or AB InBev country organizations by fax, mail, EDI, YBW. For returns the order taker can receive instructions from the CSC Agent to enter the order in the system.

• Enter orders in SAP and other systems according to the systems in use in the countries in scope for CSC

• Verify completeness, availability of product, customer credit, (and pricing), verify if there are specific logistic rules. The order taker must also take into account the specifications of the Customer master data.

• Monitor and solve Trinity, DDNS, e-hub and other system failures that don’t require interaction with customers.

• Archive documentation received from customers

We require

Education
• High school

Experience
• Experience in working in an ERP environment preferred
• Experience with SAP order module preferred

Behavioral Competencies
• Good communication skills
• Work in a multi-cultural environment
• Highly customer & service oriented mindset
• Responsibility and reliability
• Basic business sense
• Good analytical and problem solving skills
• Highly results focused
• Ability to generate team cooperation
• Ability to be flexible with position duties and scope of work
• Ability to work on own initiative and prioritize workload effectively
• High level of accuracy
• Hands-on mentality & pro-active attitude

Technical Competencies
• Knowledge of SAP or other ERP applications - advantage
• Computer skills (Outlook, Word, Excel, PowerPoint, etc)

Language skills
• Fluent in English (spoken, reading and writing)
• Upper intermediate level of French (spoken, reading and writing)
We offer

• Very motivational salary + bonus
• Internal training
• Possibility for personal development and career growth
• 5 weeks of vacation
• Meal vouchers
• Bear vouchers
• Flexi vouchers