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Portuguese & French Customer Support Agent Prague

Title: Portuguese & French Customer Support Agent Prague
Plat : €14000 to €15000 per annum
Umístění : Praha, Czech Republic
Jazyky : Angličtina, Francouzština, Portugalština
Uveřejněno: 6th Feb 2012

Description:
Company: Our client is a successful business with over 10 year`s experience and have become one of the best known names within their industry. They specialize in providing a wide range of business expenditure solutions to their customers. They attribute their immense success to maintaining customer satisfaction by always meeting or surpassing customer expectations. One of their offices is based in Czech Republic from where they support their core markets. This operation manages sales and customer service and finance administration. They are now looking for a Portuguese and French speaking customer support assistant for their office in the Czech Republic.

Role: In our client`s European team in Czech Republic, there is a new position available for a Portuguese and French speaking customer support assistant. A customer support assistant is responsible for delivering high quality post sales support to internal and external customers on the company`s applications and ensuring they are satisfied with solutions and services provided. Their tasks include, supporting corporate clients (B2B) on a range of duties e.g. Sales support, order management, customer service, account management etc, some billing support is required, managing incidents that may arise and coming to a resolution, handling various client specific tasks and requests both at front desk and back office depending on their particular task and giving support and advice to clients and also creating the related reports. They will be required to answer phones and emails and maintain client satisfaction in an appropriate amount of time.

Skills: The ideal candidate must speak fluent English, Portuguese and French and preferably have a bachelor`s degree. 1 year previous experience in a similar customer service role and having good IT skill such as working knowledge of computer hardware and software applications and use of internet are required for this position. The candidate should be personable, have excellent communicational skills (verbally and written) face to face or via phone and have strong trouble-shooting and problem solving skills. The candidate must follow the processes and procedures of the company when dealing with customers. He/she should be organised and work closely with the customers to provide the best service and solutions possible.

Gains: This is well known company with excellent career potential. They are providing you with a challenging position with an attractive salary and on the job training. If are interested in this opportunity and would like to live in the Czech Republic, contact us.

BeesWax Europe
UK +44207136 3000
Ireland +353 12313100
France +33182882640
Germany +49 6950071333
Czech Republic +420228881773

Clerical position for a bilingual graduate!

Title: Clerical position for a bilingual graduate!
Plat : 25 - 28 000,- CZK/m
Umístění : Czech Republic
Jazyky : Francouzština, Neměcký
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Opportunity for candidates speaking French, German or Dutch!

If you speak perfect English plus French, German or Dutch and search for your start uo job in Prague, apply now!

On this position, you will:
- perform various tasks of administrative character
- process documents, check their correctness, entry data into company system
- communicate with client countries
- solve various issues with clients or other departments
- make sure all data is processed and maintained in accordance with agreed procedures

REQUIREMENTS

- secondary/university education
- English proficiency
- very good command of French, German or Dutch
- good communication skills
- knowledge of SAP is an advantage
- interest in numbers, data, calculations
- focus on details

BENEFITS

- wide range of company benefits
- training provided by the company
- work in young multi-cultural team
- stable employment

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-104639/TL in subject of your application.

IT SPECIALISTS WITH FRENCH NEEDED!

Title: IT SPECIALISTS WITH FRENCH NEEDED!
Plat : 25 - 45 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

A flourishing multinational IT company with an office in Brno, Czech Republic, is looking for suitable candidates for French speaking IT positions focusing on these technologies:

Windows
Unix
Linux
Server management
Storage management
Databases
SAP

You do not need to be expert in any of the mentioned technology, the company will provide trainings in any of the area of your interest

REQUIREMENTS

Secondary school or University degree
Fresh graduates welcome!
Background in IT field
English: Advanced
French: fluent
Willingness to relocate to Brno, Czech Republic
Team player
Good communication skills

BENEFITS

We offer:
- relocation package
- work in multicultural environment
- possibility of professional and personal growth
- professional trainings
- wide range of company benefits
- help with relocation

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 16-10-98103/TL in subject of your application.

Customer service - French/English

Title: Customer service - French/English
Plat : 20 - 23 000,- CZK/m
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

For our client, a global IT company, we are looking for candidates for positions of IT Helpdesk - Customer Support with French and English.

Job duties:
- communication with customers (by phone and e-mail), providing technical support
- advise on product installation, update, confirguration or operations
- identify problems, help with problem solving / dispatch the incident record to the appropriate level of support
- responsibility for overall customer satisfaction

REQUIREMENTS

Excellent communication and customer care skills
Basic IT knowledge (hardware, software, applications, connectivity, etc.) -
familiar with PC systems as end user
Fluent French and English
Stress-resistant, enthusiast and willing to work in a team

24/7 shift environment (including nights, weekends and holidays) if required

BENEFITS

We offer:
Work in a multi-cultural environment with a leading IT company
Excellent new hire training programme with the possibility of professional growth
Interesting working conditions and benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-12-106056/TL in subject of your application.

Interest in IT? Do you speak GERMAN or FRENCH?

Title: Interest in IT? Do you speak GERMAN or FRENCH?
Plat : 25 - 33 000,- CZK/m
Umístění : Czech Republic
Jazyky : Francouzština, Neměcký
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

Are you technical and IT oriented? Would you like to work for a well-established international software company and use your languages?

This is an excellent opportunity to start within a new support team in Prague.

A software company, situated nearby the underground, in modern offices, is opening a new international team.

You would be responsible for:
- Customer support for local clients abroad (daily communication by e-mail and phone)
- Close cooperation with support analysts
- Up-dating customer data in the system, monitoring of issues, escalation
- Technical support on phone
- Importing new contracts to the system
- Reporting

REQUIREMENTS

The candidate should meet the following minimum criteria:

- University degree (Economics, IT, Business Administration, Technical education)
- Fluent English and native or very fluent German (written and spoken)
- General knowledge of IT Technologies, software products
- Customer oriented
- Min. one year work experience in customer service (call centre, SSC or outsourcing, IT company, IT Support)
- Very good phone manner and presentation skills
- Flexible
- Very good organisational skills

BENEFITS

Company offers real challenges, a lot of work, an above average compensation and benefits package, good career development possibilities in an international environment, they can offer fun and fully contribute to the success of young, dynamic and competent team members.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 2-28-104562/TL in subject of your application.

Computer Operator with French language

Title: Computer Operator with French language
Plat : negotiable
Umístění : Brno - Jihomoravsky, Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 5th Feb 2012

Description:
DESCRIPTION

For our client, a global IT company, we are looking for candidates for positions of Computer Operator with French language with responsibilities:

Alert Management
Ticket and change management
Problem determination and dispatching
1st level administration on all competencies - administration, hardware and applications
Production Control (Batch and job control management)
Escalation initiating and tracking

REQUIREMENTS

French speaking is mandatory - direct contact with the client
Service Desk and Command Center skills
Basic knowledge of Unix and Windows are welcome
Good client focus and communication skills
Teamplayer and collaboration
Responsibility and flexibility

BENEFITS

contribution to the Pension fund upon completion of 3 years of service,
Extended sick pay up to 90% of base salary,
stock purchase plan (5% discounted on the day of purchase),
Additional 5 days of paid leave of absence available upon spending of statutory 4 weeks vacation,
Diners credit card for business and private use
Relocation assistance as per the local Relocation Assistance
Policy

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-12-107721/TL in subject of your application.

Junior finance support with French - great opportunity

Title: Junior finance support with French - great opportunity
Plat : negotiable
Umístění : Czech Republic
Jazyky : Angličtina, Francouzština
Uveřejněno: 4th Feb 2012

Description:
DESCRIPTION

A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position Support Specialist with English and French for the payroll departement.

Job description:
* Quality control of payroll procedure
* Collection and validation data's from clients
* Deployment of operations in SSC
* Reporting
* Responding the client's queries
* Customer service

REQUIREMENTS

* University or High school degree
* Fluent English and advanced French
* Good knowledge of SAP and payroll knowledge is an big advantage
* Work experience from an SSC/call centre
* Good analytical skills
* Ability to work in a team environment
* Excellent verbal and written communication skills
* Strong initiative and enthusiasm

BENEFITS

Company offers opportunities to meet with people of various nationalities and establish an international network.
You can expect to work with modern technologies in a friendly environment and some other benefits such as meal vouchers, 5 weeks of holiday etc.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-106469/TL in subject of your application.

Finance support with Italian and German

Title: Finance support with Italian and German
Plat : 25 - 30 000,- CZK/m
Umístění : Czech Republic
Jazyky : Francouzština, Neměcký
Uveřejněno: 4th Feb 2012

Description:
DESCRIPTION

Are you looking for a financial position where you could learn, develop and get a valuable experience from an international environment?

An international, well known company operating on HR and Financial Services is looking for fresh gradudates or other new joiners speaking fluent German or Italian.

Job description:
* Quality control of payroll procedure
* Collection and validation data's from clients
* Reporting
* Responding the client's queries
* Customer service
* Learning new financial procedures, trainings

REQUIREMENTS

* University or High school degree (Economics, Administration, Accounting)
* Fluent English and advanced German OR Italian
* Good knowledge of SAP and payroll knowledge is an big advantage
* Work experience from an SSC/call centre/outsourcing is a big advantage
* Experience or good knowledge of Accounting
* Good analytical skills
* Ability to work in a team environment
* Excellent verbal and written communication skills
* Strong initiative and enthusiasm

BENEFITS

Company offers opportunities to meet with people of various nationalities and establish an international network.
You can expect to work with modern technologies in a friendly environment and some other benefits such as meal vouchers, 5 weeks of holiday etc.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-104366/TL in subject of your application.