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Software Analyst with German - start up of a new project

2010-07-29 00:00:00

Title: Software Analyst with German - start up of a new project
Salary: 1000 - 1400 Euro
Location: Brno - South Moravian, Czech Republic
Languages: English, German
Posted: 29th Jul 2010

Description:
Opportunity for German speakers!

Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are recruiting for a team of software analysts, who will provide Level 2 software application support for European branches of our corporate client and cooperate with Level 3 offshore support. This position will require willingness to travel for on-site training to the country according to language specification for a period of 3 � 6 months. This role is suitable for recent graduates.

Job responsibilities:
- Provide trouble shooting for legacy systems (no standard software)
- Clarify unclear descriptions in tickets with end user and completes tickets
- Assist offshore programmers in understanding source code if parts of the same are in local language
- Facilitates communication between offshore programmers and end users
- Provides translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- English on an advanced level
- Very good German communication skills
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial
- Ability to work in international team and good communication skills
- Willingness to travel for training to the country according to language specification for 3 � 6 months
- We welcome applications from recent graduates

We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
- Training will be provided abroad, then the job will be located in Brno

Notes:
If you are interested in this opportunity, you can send your CV in English to sarka_prokopova@infosys.com

Bilingual Billing & Contract Manager

2010-07-29 00:00:00

Title: Bilingual Billing & Contract Manager
Salary: Excellent
Location: Prague - Prague, Czech Republic
Languages: Danish, Dutch, French, German, Italian, Norwegian, Spanish, Swedish, Czech
Posted: 29th Jul 2010

Description:
THE REGUS GROUP IS GROWING� GROW WITH US!

Regus is the world�s leading global provider of innovative workspace solutions, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world�s largest network of video communication studios. Regus delivers a new way to work, whether it�s from home, on the road or from an office.

Clients such as Google, GlaxoSmithKline, and Nokia join thousands of growing small and medium businesses that benefit from outsourcing their office and workspace needs to Regus, allowing them to focus on their core business.

More than 500,000 clients a day benefit from Regus facilities spread across a global footprint of 1,000 locations in 450 cities and 78 countries, which allow individuals and companies to work wherever, however and whenever they want to. Regus was founded in 1989 in Brussels, Belgium and is listed on the London Stock Exchange (LSE:RGU).

To support the growth of our activity and to reinforce our newly created Regional Support Centre EMEA, the Regus Group is looking for multilingual & multicultural Billing and Contract Manager.

Working in a truly international environment with fantastic career opportunities available, you will be responsible for the overall productivity of the billing function. The main focus is to ensure that the billing department provides a first class service to both clients and centre teams and the department is achieving performance targets, including timescales and accuracy levels.

Key Responsibilities
� To motivate, coach and develop the team to maximise performance and to deliver a high quality service.
� To provide support and resolution to escalated issues from the Billing Team.
� To monitor and record sickness absence and manage issues as appropriate
� To contribute to the on-going development of the Billing Team by sharing knowledge, experience and expertise with other team leaders.
� To recognise opportunities for improvements to procedures and practices by pro-actively offering ideas and solutions.
� To ensure that all billing coordinators maintain a consistently high standard of performance, encouraging positive results and continuous improvement.
� To recruit, train and retain a high performing team.
� To ensure business goals are clearly communicated and understood.
� To establish objectives and targets with direct reports and to communicate performance expectations clearly.
� To agree and review personal development plans on a quarterly basis.
� To monitor performance and provide feedback through regular performance appraisals, counselling/feedback sessions.
� To conduct performance management and where necessary implement disciplinary procedures in line with HR advice.
� To lead, motivate and coach the billings team.

To be considered suitable for this role, you will have/be:

� Previous experience of running an accounts function either part qualified or finalist accountant.
� Previous people management experience coupled with knowledge of billing, accounting processes, controls and reporting.
� Customer service focused at all times with the ability to remain flexible and calm in high pressure or continually changing situations.
� Professional communication skills coupled with a flexible and calm approach within a busy and ever-changing work environment.
� Excellent organisational skills with ability to manage priorities and delegation of workflow.
� Ability to work under pressure and to deadlines whilst maintaining high levels of accuracy in a high-volume processing environment.
� High level of customer service skills with the ability to deal with escalated issues.
� Intermediate level of MS office; Word, Excel, PowerPoint, Outlook and various accountancy packages.

Why should you consider working at Regus?

Working at Regus is:

Fast paced
Fun
Flexible
Focused
Fair

What we Offer:

Truly International working environment with excellent Career Opportunities
Attractive Compensation Package (Salary plus Bonus)
Lunch Vouchers
Flexipasses

German Speaking Regional Financial Controller

2010-07-29 00:00:00

Title: German Speaking Regional Financial Controller
Salary: Excellent
Location: Prague - Prague, Czech Republic
Languages: English, German
Posted: 29th Jul 2010

Description:
THE REGUS GROUP IS GROWING� GROW WITH US!

Regus is the world�s leading global provider of innovative workspace solutions, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world�s largest network of video communication studios. Regus delivers a new way to work, whether it�s from home, on the road or from an office.

Clients such as Google, GlaxoSmithKline, and Nokia join thousands of growing small and medium businesses that benefit from outsourcing their office and workspace needs to Regus, allowing them to focus on their core business.

More than 500,000 clients a day benefit from Regus facilities spread across a global footprint of 1,000 locations in 450 cities and 78 countries, which allow individuals and companies to work wherever, however and whenever they want to. Regus was founded in 1989 in Brussels, Belgium and is listed on the London Stock Exchange (LSE:RGU).

To support the growth of our activity and to reinforce our newly created Regional Support Centre EMEA, the Regus Group is looking for multilingual & multicultural Regional Financial Controller.

Working in a truly international environment with fantastic career opportunities available, you will be responsible for the financial administration of all centres within the Cluster. More than a pure financial position, you will be a partner to the business, providing all pertinent information to manage a profitable organisation with aggressive growth plans. Forecasting future performance through regular budget exercises is a key part of the role.

You will also be responsible for the provision of accurate and timely financial data according to both IFRS accounting principles as well as local statutory requirements, via the supervision of a team of accountants based in Prague and (possibly) in country.

This is a newly created role � you will be responsible for building a team in Prague, understanding and transitioning the accounting from the Cluster/Country into Prague, getting a hands-on in-depth understanding of accounting as it stands today, and planning the transition from the Cluster/Country into Prague.

To be considered suitable for this role, you will have/be:

� Minimum 5 years professional experience in a similar role in an international environment.
� Fluent English is a must, good level of Dutch or German is an advantage.
� Accountancy background, preferably with IFRS accounting standards.
� Analytical mind with attention to detail, and ability to �think out of the box�.
� A self-starter, able to work under pressure in a constantly changing environment.
� Integrity, loyalty and confidentiality.
� Excellent managerial and communication skills.
� Excellent computer skills, proficient with Microsoft suite of products, ability to work with sophisticated financial reporting systems (HFM and SUN Account a plus).
� Team player, flexible, open-minded, commercial, responsible.
� High level of motivation and positive approach.

Why should you consider working at Regus?

Working at Regus is:

Fast paced
Fun
Flexible
Focused
Fair

What we Offer:

Truly International working environment with excellent Career Opportunities
Attractive Compensation Package (Salary plus Bonus)
Lunch Vouchers fully paid by the employer
Flexi passes

German Speaking Telemarketing Agent

2010-07-28 00:00:00

Title: German Speaking Telemarketing Agent
Salary: Competitive + bonus
Location: Prague - Prague, Czech Republic
Languages: English, German
Posted: 28th Jul 2010

Description:
� Making 50-80 calls a day to the customer.
� Data Profiling.
� Conducting a survey to enrich the current database for the future campaigns.
� Actively participating in future Tele marketing campaigns.

Tele Marketing - Profile

� Your most fluent language must be English.
� Good IT Background.
� Previous experience in customer calling, pleasant � spoken, desirable but not necessary.
� Should be able to learn continuously.
� Strong work ethic.
� Working experience with CRM tools desirable but not necessary.
� Flexible working hours.
� Valid working Permission in Czech Republic.

Software application support

2010-07-30 00:00:00

Title: Software application support
Salary: competitive on the local market
Location: Brno - South Moravian, Czech Republic
Languages: French, German, Italian
Posted: 30th Jul 2010

Description:
Infosys Technologies Ltd. is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are looking for candidates for Software application positions for our international project. This position will be based in Brno, Czech Republic and will require willingness to travel for on-site training abroad.

Job responsibilities:
- Provide application support for non-standard software applications
- Communicate with end users in the respective country to clarify problems with applications and resolve them
- Escalate to offshore programmers in case of complex application problems
- If parts of the source codes are in local language translating them into English
- Facilitate communication between offshore programmers and end users
- Provide translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- English on an advanced level
- Good communication skills in one of these languages: German, French or Italian
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial
- Ability to work in international team and good communication skills
- Willingness to travel for training to the country according to language specification for 3 � 6 months

We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within Infosys
- Training will be provided abroad, then the job will be located in Brno

Service Desk Analyst English + Dutch/Ger/Fr/Ita

2010-07-28 00:00:00

Title: Service Desk Analyst English + Dutch/Ger/Fr/Ita
Salary: 1100 EUR p/m + benefits
Location: Prague, Czech Republic
Languages: English, Dutch, French, German, Italian
Posted: 28th Jul 2010

Description:
Great opportunity for bilingual candidates - English plus Dutch or German or Italian or French.

Service Desk Analyst role in major international IT Services company in Prague. Our Client is expanding their international Service Desk team and is currently looking for candidates to provide 1st line internal user support across Europe.

You will serve as a point of contact for all IT related issues and will log, assign, escalate and monitor to resolution assigned issues and incidents according to agreed procedures and time lines.

Requirements:
* Good verbal and written communication skills in English
* Fluency in at least one of the following languages: Dutch, Flemish, French, German, Italian
* Outstanding communication skills and excellent phone manners
* General knowledge of IT
* Customer care and support skills
* Reliable, organised and able to work with minimum supervision
* Ability to work in an open, fast international environment
* Genuine team player

Benefits:
* Attractive compensation package
* International environment
* Great future career prospects
* Corporate benefits such as - meal vouchers, 25 days vacation, sport and social activities, personal training and developemnt program

Dutch, Italian, German or Swedish Technical Support - Key Accounts

2010-07-28 00:00:00

Title: Dutch, Italian, German or Swedish Technical Support - Key Accounts
Salary: �17,000 - �18,000
Location: Prague - Prague, Czech Republic
Languages: Dutch, German, Italian
Posted: 28th Jul 2010

Description:
For a large expanding international telecommunications company, we are now looking for a several new members for their European customer support team in Prague. The role requires fluent communication in English and one other European language. You will be joining a stable, multicultural and successful organisation and dealing with customer technical queries from various locations in Europe, specifically handling the company's top customers

In this role you will:
- Interract with customers solving common problems and technical issues
- Receive incoming calls and emails from customers with serious technical issues
- Coordinate with other departments to resolve problems
- Maintain regular contact with customers until the problem or question is resolved
- Deal with occaisional non technical issues as needed
- Log and report all customer contact and fault information
- Manage ticketing and CRM system

We require:
- Fluent English language, plus advanced business communication skills in Dutch, Italian, German or Swedish
- Previous Experience in telephone based technical customer support position
- Proactive personality
- Excellent communication skills and a genuine desire to deliver world class customer service
- Must have EU passport or Permanent Residency for the Czech Republic
- Previous experience with ticketing systems and/or telecomunication products is an advantage

We offer:
- Very good starting salary for the Czech Republic (�17,000 - �18,000 per annum)
- Genuine chance to grow and develop your career long term
- Ongoing training, including language courses
- Modern, multicultural working environment
- Security of working for a stable and growing international

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

German or French or Italian Software Analysts

2010-07-27 00:00:00

Title: German or French or Italian Software Analysts
Salary: Negotiable
Location: Brno - South Moravian, Czech Republic
Languages: French, German, Italian
Posted: 27th Jul 2010

Description:
Our client is one of the largest IT companies in the world. Our services include business and technologies consulting, IT services and business process outsourcing. Currently we are recruiting a team of software analysts, who will provide Level 2 software application support for European branches of their corporate client and cooperate with Level 3 offshore support. This position will require willingness to travel for on-site training to the country according to language specification for a period of 3 � 6 months.

Job responsibilities:
- Provide trouble shooting for legacy systems (no standard software)
- Clarify unclear descriptions in tickets with end user and completes tickets
- Assist offshore programmers in understanding source code if parts of the same are in local language
- Facilitates communication between offshore programmers and end users
- Provides translation of documentation in local language to English for internal purpose only
- Management of content of technical knowledge databases and �How to� queries
- Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
- English on an advanced level
- Good communication skills in one of these languages: German or French or Italian
- Technical education (Computer science, Electro engineering) or previous experience in the relevant field
- Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications)
- Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial
- Ability to work in international team and good communication skills
- Willingness to travel for training to the country according to language specification for 3 � 6 months

We offer:
- Attractive compensation package relevant to experience
- Development possibilities in the international environment
- Excellent training and development opportunities within the company
- Training will be provided abroad, then the job will be located in Brno

Please send your CV to the address listed with a cover letter in English.

Please read carefully and copy all of the below text into your email before sending any application to Dorset Management s. r. o., company ID No.: 246 92 336.

I agree that the Dorset Management s.r.o. ID No.: 246 92 336 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.

I confirm being made aware of my rights in connection with access to and protection of personal data.

Maintenance Technician

2010-07-25 00:00:00

Title: Maintenance Technician
Salary: 65-75k CHF
Location: Czech Republic
Languages: English, German
Posted: 25th Jul 2010

Description:
Job requirements refrigeration technician with experience:

� Run repair jobs of all types of scientific laboratory equipment
� Promotion of new devices and accessories
� Maintenance of the database (Rapport Care)
� Oral and written contact with customers and suppliers
� Perform measurements with contractually agreed upon logging in accordance with ISO standards
� Installation of laboratory equipment of all kinds
� Running Warranties
� Supply and commissioning of laboratory equipment on site
� assistance in setting up and clearing of exhibits
� Check the spare parts for optimal storage
� Run cold repairs to technical equipment (removal, installation of compressors, soldering on cold pipes, etc.)

Software Analyst

2010-07-25 00:00:00

Title: Software Analyst
Salary: CZK/month
Location: Brno - South Moravian, Czech Republic
Languages: English, German
Posted: 25th Jul 2010

Description:
Software Analyst

Are you a communicative person interested in working within international team?
Do you have knowledge of JAVA or .NET technologies?
Are you willing to work abroad?

Then we might have the right working opportunity for you.

Our client is one of the largest IT companies in the world. Its services include business and technologies consulting, IT services and business process outsourcing.

Our client based in Brno, Czech Republic, is currently recruiting a team of software analysts, who will provide Level 2 software application support for European branches of its corporate client and cooperate with Level 3 offshore support.

Job responsibilities:
� Provide troubleshooting for legacy systems (no standard software)
� Assist offshore programmers in understanding source code
� Facilitates communication between offshore programmers and end users
� Provides translation of documentation in local language to English for internal purpose only
� Management of content of technical knowledge databases and �How to� queries
� Reporting on local country data on Incidents, Problems, Service requests etc.

Our requirements:
� English and German on an advanced level
� Technical education (Computer science, Electro engineering) or previous experience in the relevant field
� Knowledge / previous exposure of JAVA or .NET technologies (main technologies for all applications) � PLEAS NOTE: we are not looking for the programmers, the ability to read and understand the code is sufficiant
� Basic understanding of database concepts (such as Oracle, MySQL, SQL) is beneficial

We offer:
� Attractive compensation package relevant to experience
� Development possibilities in the international environment
� Excellent training and development opportunities within Infosys
� Language courses
� Lunch vouchers
� Sport and team building activities

German Speaking Accounts Team Leader

2010-07-24 00:00:00

Title: German Speaking Accounts Team Leader
Salary: 110-115 K CHF
Location: Czech Republic
Languages: English, German
Posted: 24th Jul 2010

Description:
BASIC FUNCTION

- Manage the team and work of several SSC GA team members
- Ensure timely tasks completion and delivery for the particular process
- Co operate with and support work of the process managers

ESSEN TIAL FUNCTIONS
1)
- maintain and develop written procedures for all functions handled in GA team
- Ensure timely processing of docu�ents related to GA the processes
- Ensure a very high standard of customer service in line with agrees SLAa (Service Level Agreements)

2)
- manage a team of several GA employees
- Manage work allocation and the performance appraisal process for Team members
- Maintain a high standard of employee engagement through training, coaching and education
- Set daily, weekly and monthly targets for the team members
- Manage relationships with key accounts
- Collect and provide KPI�s reports for the specific team and process

3)
- Participate in and support process standardization and process improvement related projects
- Introduce best practices in SSC GA team
- Focus on continuous process improvement

4) Process responsibilities
- Accurately perform process specific tasks as requested by process supervisor
- Preparation of data to be entered by accountants and junior accoutants
- Performing required controls
- Journal entries (preparation, postin, review)
- Accounts reconcilations
- Supporting local finance manager
- Updating organizational databases (e.g chart of accounts)
- Performing month � quarter � year and close activities (US Gaap & Local Gaap)
- Peforming local tax activities (VAT � Income Tax-Social securities Tax-)
- General ledger activities (e.g accruals reconciliations)

5) Customer service responsibilities
- Maintain good working relationships with the respective account payables team and other SSC teams where required
- Support the process manager and the process supervisor in achieving the process objectives and continuous improvements
- Deliver services in line with agreed controles, procedures and policies

6) Back up for other team members

GERMAN SPEAKERS? Join IBM!

2010-07-26 00:00:00

Title: GERMAN SPEAKERS? Join IBM!
Salary: CZK / month, relocation package, trainings, international enviroment
Location: Brno - South Moravian, Czech Republic
Languages: English, German
Posted: 26th Jul 2010

Description:
Responsibility:
� Answering calls about installation, maintenance and technological support of multi- vendor IT
� Communication with distance customers in their Fluent language (Portuguese)
� Organizing the solution of the customers problems, or solving the problems
� Cooperation with IT specialists (English)
� first-level support to users
� dispatching to second-level support
� Learning about IT
Job Requirements:

� Excellent communication and customer care skills
� Basic IT knowledge (hardware, software, applications, connectivity, etc.) � user level.
� Must be fluent in English and one other European language (primarily French and German but others are also required � Dutch, Russian, Spanish, Italian)
� Stress-resistant, enthusiast and willing to work in a team
� Ability to operate well in an international environment, multicultural environment
� Responsiveness and flexibility, Teamwork skills, High motivation, Learning skills 24/7 shift environment (including nights, weekends and holidays) � if required
� Willingness to learn more in IT area
We offer:
� Motivating salary and additional attractive performance based rewards.
� Extra pay if working on 3 shift model (about 20 to 25 % towards your salary)
� 4 weeks paid holiday plus 1 week paid time off
� High standard educational program
� Temporary accommodation
� Relocation package up to 15 000 CZK
� Friendly and professional working environment in entirely new office building
� Young and multicultural team.

GERMAN SPEAKERS WITH CISCO! Join us!

2010-07-26 00:00:00

Title: GERMAN SPEAKERS WITH CISCO! Join us!
Salary: CZK / month, contribution on accomodation, lunch vouchers, trainings
Location: Brno - South Moravian, Czech Republic
Languages: English, German
Posted: 26th Jul 2010

Description:
For our client, the international Networking Company, with the working place in Brno, the Czech Republic, we are currently searching for the candidates to join the team.

CISCO 1st and 2nd line Network Support Engineer with German
This role is for 1st Line & 2nd line engineers to provide support for our major customer.

Principal duties are:
- Troubleshooting and problem resolving
- Network, Configuration, Security or Access problems
- Manage trouble resolution via Access vendors & Internal customer Partners

The technical and language requirements are:
- Background and the overall knowledge of networking
- CCNA Certification or current studying for it
- Troubleshooting and working knowledge of routing protocols
- Proficiency in the use of PC systems
- English language on communicative level
- German on perfect level

The soft skills requirements are:
- Communication skills
- Ability to work well under pressure
- Desire to learn new skills
- Drive enthusiasm

We do evaluate our employees and we are offering you:
- opportunity to work for international and growing team
- good quality work-life with the wide cultural and active opportunities
- relocation package
- above average salary offer
- other employees benefits such as lunch vouchers or additional holiday

Join our growing team, and become a member of the respected multinational environment in the beautiful city of Brno in the Czech Republic.

German Speaking Process Supervisor

2010-07-23 00:00:00

Title: German Speaking Process Supervisor
Salary: 110-115 K CHF
Location: Czech Republic
Languages: English, German
Posted: 23rd Jul 2010

Description:
BASIC FUNCTION

- Manage the team and work of several SSC GA team members
- Ensure timely tasks completion and delivery for the particular process
- Co operate with and support work of the process managers

ESSENTIAL FUNCTIONS

1)
- maintain and develop written procedures for all functions handled in GA team
- Ensure timely processing of docu�ents related to GA the processes
- Ensure a very high standard of customer service in line with agrees SLAa (Service Level Agreements)

2)
- manage a team of several GA employees
- Manage work allocation and the performance appraisal process for Team members
- Maintain a high standard of employee engagement through training, coaching and education
- Set daily, weekly and monthly targets for the team members
- Manage relationships with key accounts
- Collect and provide KPI�s reports for the specific team and process

3)
- Participate in and support process standardization and process improvement related projects
- Introduce best practices in SSC GA team
- Focus on continuous process improvement

4) Process responsibilities
- Accurately perform process specific tasks as requested by process supervisor
- Preparation of data to be entered by accountants and junior accoutants
- Performing required controls
- Journal entries (preparation, postin, review)
- Accounts reconcilations
- Supporting local finance manager
- Updating organizational databases (e.g chart of accounts)
- Performing month � quarter � year and close activities (US Gaap & Local Gaap)
- Peforming local tax activities (VAT � Income Tax-Social securities Tax-)
- General ledger activities (e.g accruals reconciliations)

5) Customer service responsibilities
- Maintain good working relationships with the respective account payables team and other SSC teams where required
- Support the process manager and the process supervisor in achieving the process objectives and continuous improvements
- Deliver services in line with agreed controles, procedures and policies

6) Back up for other team members