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Administrator, HR Operations - Norwegian Speaker

Title: Administrator, HR Operations - Norwegian Speaker
Plat : Negotiable
Umístění : West London - London, United Kingdom
Jazyky : Norský
Uveřejněno: 8th Feb 2012

Description:
Be part of creating the extraordinary.

At Coca Cola Enterprises we thrive on challenge. We deliver innovative global brands and we now require someone to join our highly successful team; someone who will go that extra mile to deliver great results.

Bring your drive, enthusiasm and passion and we'll provide the opportunity to succeed.

Administrator, HR Operations - Norwegian Speaker

Job Purpose:

The Administrator, HR Operations will be the first point of contact for the resolution of employee and manager enquiries and requests that are received via phone, email, HR Portal or other access channels. The HR Customer Service representative will use case management tools to respond to and track employee and manager queries, primarily relying upon standard screens, scripts and procedures for call resolution. This role will work with technical tools such as employee and manager self service, SAP, case management and telephony.

Accountabilities
* Acts as first point of contact responsible for the accurate resolution of employee and line manager enquiries and requests that are escalated via phone, email, HR portal or other access channels
* Helps customers navigate through self help materials and functionality.
* Seeks rapid and efficient resolution of "How To" questions using scripts, FAQ's, and desk top procedures to promptly resolution upon first call / contact.
* Understands scope of services and escalates as defined.
* Investigates requests which cannot be resolved by analysing nature of the request and routing to appropriate support.
* Log all calls on case management system and update system, as required.
* Follow Quality guidelines when handling customer calls.
* Uses professional and customer-focused approach to handle customer inquiries. Ensures client privacy where appropriate, including confidentiality and protection of sensitive client reports or information.
* May assist with outbound calls, process improvement, support work, knowledge base improvement suggestions, and peer coaching.

Qualifications:

Educational leaving qualifications, with Higher education or Degree preferred.

Experience:
* Minimum of 6 months customer service / call centre experience.
* Human resources experience preferred.
* Excellent Microsoft office skills
* Excellent listening, questioning and both written and verbal communication skills
* Team worker
* Ability to work in a fast paced, rapidly changing environment.
* Foreign languages : Norwegian (as native speaker), English, with some knowledge of Swedish

All roles offer the salary, flexible benefits, great career and development opportunities you'd expect from a global market leader.

We believe that equal opportunities mean inclusion, diversity and fair treatment for all.

If you are interested in this opportunity, please apply uploading the most recent version of your CV.

HRC SPECIALIST

Title: HRC SPECIALIST
Plat : competetive
Umístění : Kraków - małopolskie, Poland
Jazyky : Angličtina, Holandský, Francouzština, Neměcký, Italština, Ruský, Španělština, Polský
Uveřejněno: 8th Feb 2012

Description:
The HR Connection (HRC) is a global Cisco HR organization which provides internal HR shared services to employees, managers and HR stakeholders around the Cisco globe. The HRC organization is split into three regional teams (APAC, AMERCAS and EMEAR) and one global business operation support team. You will be part of the regional EMEAR (Europe, Middle East, Africa and Russia) HRC team supporting our clients in the 5 main EMEAR regions; North, Emerging, Central, UKI and South. We are excited to establish this core HRC operations team in Krakow as we plan for an EMEAR wide expansion of the HR shared services model. The team will have its main presence in Krakow with smaller presences in London, Moscow, Spain and Beirut. You will provide excellent customer service and will meet the demands of our employee and manager population. You will also be able to balance the need of this population with the need to protect Cisco policies/procedures as well as local and regional legislation.

Joining Cisco in order to start or further a HR career will allow you to experience the delivery of HR services in a very innovative and modern way. We have a culture of collaboration, innovation and excellence and are continually seeking to improve our approach to the work we do.

Help to redefine and transform Cisco’s shared service model and shape Cisco HR to be the best place to work, to develop your career and to have fun.

HRC SPECIALIST
(location: Krakow, Poland)

The scope of responsibilities assigned to the position:
- Manages HR web cases, providing best in class client experience for Cisco employees, managers and HR stakeholders.
- Management of generalist HR data and system related processes.
- Receive and manage in-coming phone enquiries through to resolution, ensuring an excellent customer experience.
- Support employees, managers and HR with established generalist and regional processes (I.e. vacation, leave of absence, benefits selections, compensation and reporting changes).
- Manage generalist and regional specific documentation requests (I.e. Government forms, payroll forms, Employee Certificates, Loan support certificates, entity invitation letters on standard and ad hoc basis.)
- Manage key HR lifecycle processes such as regional and local termination, payroll, benefit and contract annex processes.
- Escalates exceptions and complex requests using the established escalation model, to ensure accurate, timely and consistent case resolution
- Effective and appropriate management of sensitive data and information
- Participation in cross-functional projects to ensure end to end HR processes are seamless from a Data, systems interface and policy perspective
- Collaboration and Effective communication with internal HR stakeholders and HR ecosystem (i.e. Finance, IT ) including other regional HRC teams, Centre of excellence, HR managers and the HR tools and systems group

The qualifications and personal skills we are looking for are:
- Graduate and/or professional with 1-3 yrs of relevant HR experience
- University Degree – Bachelors degree and/or Masters degree (any fields of study are welcome – you need to demonstrate your transferable skills)
- Ambition to achieve career progression within HR and personal development
- Ambition to succeed in a complex corporate environment
- International background/ Ambition to work within a diverse, international team supporting a very international employee and manager population
- HR tools and systems experience is an advantage but not essential
- Customer Service Orientation
- Attention to Detail

Language Requirements:
- English and at least two of the following languages: Polish, German, Dutch, French, Spanish, Italian, Russian
- Any of the following additional languages would be desirable: Norwegian, Czech, Hungarian, Arabic, Swedish

We offer:
- Permanent Full Time Position
- Competitive Salary & Benefits Package
- Opportunity to work within a global, innovation lead HR shared services organization, which will expand in scope over the next 2-5 years
- HR Career Progression on local, regional and global level
- Working from home program
- Ability to shadow peers – also outside the core role
- Use of technology to deliver HR and collaborate with your colleagues across Europe, Middle East, Africa, Russia and Globally
- Senior HR mentorship

Are You ready for the Challenge? Then come and talk to us!

French or German Speaking HR Service Representative

Title: French or German Speaking HR Service Representative
Plat : 13,500€ - 16,000€ gross
Umístění : Andalucía, Spain
Jazyky : Francouzština, Neměcký
Uveřejněno: 6th Feb 2012

Description:
Job Description

Job Title: HR Service Representative (T1)

Description of the Job:

The HR Service Representative will provide professional support to Clients and employees. This will include serving as a point of contact for employee inquiries related to HR program areas as HR Services, Payroll, Time and Attendance, master data management via telephone, email and web as well as performing HR administration in line with Client guidelines and country-specific legislation.

This position is located in Granada, Spain

What will be your responsibilities?

• Provide guidance, resolve problems and advice to Client and employees related to policies and procedures
• Act as a point of contact for HR and Payroll employee inquiries
• New starter and employee master data management
• Payroll processing, Time and Attendance handling
• Solve problems and offer solutions to issues that are often non-standard/non-routine utilizing critical and conceptual thinking
• Understand end-to-end business processes and impacts related to employee transactions/services
• Develop and maintain positive relationships and coordinate with various functions within the company to ensure employee transactions are handled appropriately and within Service Level Agreement

Desired Skills & Experience

• Secondary or higher degree level education
• Fluent written and spoken French or German with English skills required
• Related work experience of service delivery and meeting customer expectations is advantageous
• Fresh graduates with strong HR interest are also welcome!
• Excellent communication skills and customer focused attitude
• Strong attention to details, analytical and problem solving skills
We offer:
• International business environment and opportunity to use foreign languages
• Work in a culture where you can achieve excellence in your career and develop to your strengths
• Young and dynamic office environment
• Flexible benefits package, including life insurance, health insurance, etc.

French/German T2 HR Service Representative

Title: French/German T2 HR Service Representative
Plat : 14,000€-16000€ gross
Umístění : Andalucía, Spain
Jazyky : Angličtina, Francouzština, Neměcký
Uveřejněno: 6th Feb 2012

Description:
Job Title: HR Service Representative (T2)

Description of the Job:

The Operations Business Unit is delivering HR & payroll outsourcing (HRO) and technical maintenance (AMO) services to clients in line with the statement of services and the agreed services levels.

Working at HRO, the HR Subject Matter Expert (Tier 2) manages the complete payroll process of one or multiple clients. His main responsibility is to ensure a correct payroll calculation process and a timely payment run to the client. He also responds to and solves complex Personnel administration, Time management and Payroll cases or issues

This position is located in Granada, Spain

What will be your responsibilities?

Desired Skills & Experience

• Perform a correct and efficient payroll preparation and calculation, and ensure a timely and correct payment run
• Maintain, control and update complex personnel information and payroll data of clients in SAP HR
Respond to and solve Personnel administration, Time management and payroll cases or issues, escalated by Tier 1 or
coming directly from HR Business Partners at the client
• Advise and inform clients about implementation and use of employment law and help them to find solutions for administrative, payroll
related and legal issues
• Act as a SAP HR key user for clients: help clients to formulate change requests, prepare functional analysis, test configuration done by
AMO, and prepare reporting in SAP HR
• Have daily interactions with other departments and clients by phone and e-mail
• Build up and maintain a relationship of confidence and mutual respect with clients
• Continuously follow up on changes and updates in employment law
• Produce regular and on demand payroll reports and statistical information

Business related skills:

• Bachelor degree in HR, Business Administration or equivalent
• Good knowledge of MS Office (Word, Excel…)
• Knowledge of SAP HR or any other HR system is a plus

Personal skills:

• Excellent written and verbal communication skills
• Accurate in terms of quality and respect of deadlines
• Strong sense of integrity with an awareness of confidentiality and diplomacy
• Ability to organize work and priorities to meet deadlines with limited supervision
• Ability to work autonomously while having a strong sense of commitment to team and department
• Be a good analyzer and problem solver
• Be fluent in French or German, and English

What we offer:

• International business environment and opportunity to use foreign languages
• Work in a culture where you can achieve excellence in your career and develop to your strengths
• Young and dynamic office environment
• Flexible benefits package, including life insurance, health insurance, etc.

Dutch or Swedish HR Service Representative

Title: Dutch or Swedish HR Service Representative
Plat : 13,500€ - 16,000€ gross
Umístění : Andalucía, Spain
Jazyky : Holandský, Švédský
Uveřejněno: 6th Feb 2012

Description:
Job Description

Job Title: HR Service Representative (T1)

Description of the Job:

The HR Service Representative will provide professional support to Clients and employees. This will include serving as a point of contact for employee inquiries related to HR program areas as HR Services, Payroll, Time and Attendance, master data management via telephone, email and web as well as performing HR administration in line with Client guidelines and country-specific legislation.

This position is located in Granada, Spain

What will be your responsibilities?

• Provide guidance, resolve problems and advice to Client and employees related to policies and procedures
• Act as a point of contact for HR and Payroll employee inquiries
• New starter and employee master data management
• Payroll processing, Time and Attendance handling
• Solve problems and offer solutions to issues that are often non-standard/non-routine utilizing critical and conceptual thinking
• Understand end-to-end business processes and impacts related to employee transactions/services
• Develop and maintain positive relationships and coordinate with various functions within the company to ensure employee transactions are handled appropriately and within Service Level Agreement

Desired Skills & Experience

• Secondary or higher degree level education
• Fluent written and spoken Dutch or Swedish and English skills required
• Related work experience of service delivery and meeting customer expectations is advantageous
• Fresh graduates with strong HR interest are also welcome!
• Excellent communication skills and customer focused attitude
• Strong attention to details, analytical and problem solving skills
We offer:
• International business environment and opportunity to use foreign languages
• Work in a culture where you can achieve excellence in your career and develop to your strengths
• Young and dynamic office environment
• Flexible benefits package, including life insurance, health insurance, etc.

Dutch or Swedish Speaking HR Service Representative

Title: Dutch or Swedish Speaking HR Service Representative
Plat : 14,000€-16000€ gross
Umístění : Andalucía, Spain
Jazyky : Holandský, Švédský
Uveřejněno: 6th Feb 2012

Description:
Job Description
Job Title: HR Service Representative (T2)

Description of the Job:

The Operations Business Unit is delivering HR & payroll outsourcing (HRO) and technical maintenance (AMO) services to clients in line with the statement of services and the agreed services levels.

Working at HRO, the HR Subject Matter Expert (Tier 2) manages the complete payroll process of one or multiple clients. His main responsibility is to ensure a correct payroll calculation process and a timely payment run to the client. He also responds to and solves complex Personnel administration, Time management and Payroll cases or issues

This position is located in Granada, Spain

What will be your responsibilities?

Desired Skills & Experience

• Perform a correct and efficient payroll preparation and calculation, and ensure a timely and correct payment run
• Maintain, control and update complex personnel information and payroll data of clients in SAP HR
Respond to and solve Personnel administration, Time management and payroll cases or issues, escalated by Tier 1 or
coming directly from HR Business Partners at the client
• Advise and inform clients about implementation and use of employment law and help them to find solutions for administrative, payroll
related and legal issues
• Act as a SAP HR key user for clients: help clients to formulate change requests, prepare functional analysis, test configuration done by
AMO, and prepare reporting in SAP HR
• Have daily interactions with other departments and clients by phone and e-mail
• Build up and maintain a relationship of confidence and mutual respect with clients
• Continuously follow up on changes and updates in employment law
• Produce regular and on demand payroll reports and statistical information

Business related skills:

• Bachelor degree in HR, Business Administration or equivalent
• Good knowledge of MS Office (Word, Excel…)
• Knowledge of SAP HR or any other HR system is a plus

Personal skills:

• Excellent written and verbal communication skills
• Accurate in terms of quality and respect of deadlines
• Strong sense of integrity with an awareness of confidentiality and diplomacy
• Ability to organize work and priorities to meet deadlines with limited supervision
• Ability to work autonomously while having a strong sense of commitment to team and department
• Be a good analyzer and problem solver
• Be fluent in Dutch or Swedish, with English

What we offer:

• International business environment and opportunity to use foreign languages
• Work in a culture where you can achieve excellence in your career and develop to your strengths
• Young and dynamic office environment
• Flexible benefits package, including life insurance, health insurance, etc.

Japanese Speaking Benefits Specialist

Title: Japanese Speaking Benefits Specialist
Plat : Excellent
Umístění : Japan
Jazyky : Angličtina, Japonec
Uveřejněno: 4th Feb 2012

Description:
The role

Working within the Professional Development (HR) team and also as part of a global Benefits team, we have an exciting opportunity for a Benefits Specialist to take ownership for the design and development of benefit policies and programs across Asia Pacific.

This is a challenging role where you will use your strong relationship management, analytical and project management skills to make critical business decisions that impact on employee engagement and retention. We are flexible and open to where this position will be based - in our Hong Kong, Singapore or Tokyo office.

Responsibilities

- Develop relationships with benefits consultants, vendors, providers and manage these relationships on a day-to-day basis
- Manage the design and development of benefit policies and programmes ensuring proper consideration is given to market practice, local legislation and any local employee consultation requirements
- Ensure vendors meet Bloombergs customer service standards and adhere to agreed upon SLAs
- Ensure operational and administrative processes are effective. Identify and implement process improvements
- Proactively suggest enhancements to Global Benefits based on feedback, claims trends and market practice. Act as point of contact for escalated employee benefits questions
- Act as an adviser to the wider HR team
- Independently research a variety of related complex information requests and issues, working to resolve within the confines of the law and plan documents
- Manage the communication of new programs
- Maintain accurate benefits information on the HR Intranet
- Audit and process benefit invoices
- Manage Benefit Plan Renewals and market reviews
- Organise and run benefit fairs and Vitality days or any variance thereof
- Assist with the development of Bloombergs Global Wellness project; rolling out wellness initiatives across the Asia Pacific region
- Manage benefit information sessions such as pension seminars and other topics
- Working with the HR team in coordinating ergonomics projects

Head of Marketing

Title: Head of Marketing
Plat : circa 60k
Umístění : Cambridgeshire - East Anglia, United Kingdom
Jazyky : Angličtina
Uveřejněno: 4th Feb 2012

Description:
Job Purpose:
This is a key position to support the expansion underway at WhiteConcierge.

The expansion programmed is geographic, channel and vertical market in nature. South America, South East Asia and USA are target geographies. Non-FI Vertical Markets and B2C channels are also to be developed alongside our core B2B business.

With year on year growth rates for the coming three years of above 50%, WhiteConcierge is evaluating different growth models to ensure its position as a global support partner worldwide. The Head of Marketing will lead on brand, acquisition, retention and product. They will be supported by existing creative and campaign resources.

One essential element of this support function is the differentiation of its product/program placement and its capacity to add value to our customers propositions. The role therefore operates in a B2B model but with the requirement to also deliver B2C elements.

Key Responsibilities:
1. The Head of Marketing will be the expert for all aspects of marketing from an internal and external perspective.
2. Drive WhiteConcierge brand positioning as a worldwide B2B brand within the current Financial Industry space.
3. Marketing drive to deliver WhiteConcierge’s expansion and growth 2012- 2013, through three possible avenues, franchising, mergers and fusions, trade sell.
4. Revision of external communication policy through all touch points with external partners:
a. Distributors (MasterCard, Visa ). Support partner on product development and features of added value benefits.
b. Clients: International banks, purchasers of platforms from distributors and direct purchasers of services from WhiteConcierge
c. Customers. End customer and user of service.
5. Creation and control of supporting collateral to existing and new customers.
6. Deliver to strategic partners on existing products, campaigns and promotions, including customer engagement strategies and processes.
7. The role involves managing the internal aspects of the redesign also
8. Development and management of B2C marketing model
9. Marketing support to Sales and implement marketing strategy to support including management of all PR activity.
10. Supporting the new product development area including the development and evolution of future products, applications and services for the Clients.
11. Marketing support to sourcing and supply areas

Skills / Technical Competencies:
- Proven marketing track record at senior level both externally and internally
- Excellent track records of positioning brand, marketing products and channels plus leading a team through analysis, planning, implementation, control and analysis.
- Experienced in marketing to large multi levelled organisations
- Contract awareness and knowledge of invoicing and pricing methods
- Experience of operating within the Financial Services sector preferred

Behavioural Competencies

Teamwork
• Ensures that functional strategies are shared with peers and team members allowing synergies to be identified to maximise business opportunities.

Developing Self & Others
• Develops others through coaching by identifying development needs and recognising the abilities of the team and planning accordingly.

Decision Making
• Makes decisions which promote corporate strategic intent and values.
• Assesses the impact of decisions on the global business before implementing at a more local level.
• Involves key stakeholders (internal and external) in the decision process to gain wider perspective to ensure best business outcome.
• Regularly monitors and evaluates progress and impact of decisions, adapting actions with consultation where appropriate.

Communication
• Communicates in a way that captures people’s interest, focus and subsequent actions
• Disseminates information regularly in a timely, consistent and appropriate manner
• Uses both formal and informal communication channels effectively
• Makes corporate information freely available to those who would like to see it and learn from it
• Cascades information up, down and sideways as appropriate using a variety of communication techniques such as briefings and presentations

Leadership
• Promotes the vision and direction of the company to all parts of own function/business area.

Japanese Speaking Benefits Specialist

Title: Japanese Speaking Benefits Specialist
Plat : Excellent
Umístění : Hong Kong
Jazyky : Angličtina, Japonec
Uveřejněno: 4th Feb 2012

Description:
The role

Working within the Professional Development (HR) team and also as part of a global Benefits team, we have an exciting opportunity for a Benefits Specialist to take ownership for the design and development of benefit policies and programs across Asia Pacific.

This is a challenging role where you will use your strong relationship management, analytical and project management skills to make critical business decisions that impact on employee engagement and retention. We are flexible and open to where this position will be based - in our Hong Kong, Singapore or Tokyo office.

Responsibilities

- Develop relationships with benefits consultants, vendors, providers and manage these relationships on a day-to-day basis
- Manage the design and development of benefit policies and programmes ensuring proper consideration is given to market practice, local legislation and any local employee consultation requirements
- Ensure vendors meet Bloombergs customer service standards and adhere to agreed upon SLAs
- Ensure operational and administrative processes are effective. Identify and implement process improvements
- Proactively suggest enhancements to Global Benefits based on feedback, claims trends and market practice. Act as point of contact for escalated employee benefits questions
- Act as an adviser to the wider HR team
- Independently research a variety of related complex information requests and issues, working to resolve within the confines of the law and plan documents
- Manage the communication of new programs
- Maintain accurate benefits information on the HR Intranet
- Audit and process benefit invoices
- Manage Benefit Plan Renewals and market reviews
- Organise and run benefit fairs and Vitality days or any variance thereof
- Assist with the development of Bloombergs Global Wellness project; rolling out wellness initiatives across the Asia Pacific region
- Manage benefit information sessions such as pension seminars and other topics
- Working with the HR team in coordinating ergonomics projects

Qualifications:

- Previous experience in a similar role in a professional services environment
- Either a HR or Benefits Consulting background
- An understanding of the Asia Pacific region (including Australia and New Zealand) legislation in relation to Benefits
- Good project management skills
- Ability to work independently in completing tasks and projects with minimal supervision
- Analytical/critical thinking skills
- Demonstrated skills in: detail orientation, service excellence, creativity and adaptability, dependability, time management, good judgement, decision making and teamwork
- Ability to run and analyse reports, and participate in technical problem resolution
- Accuracy and timeliness in execution of job responsibilities is essential
- Good oral and written communication skills
- Ability to exercise discretion and maintain confidentiality
- Ability to function at high volumes under stress, with attention to detail and accuracy
- An understanding of Ergonomics would be an advantage
- Japanese language skills are preferred for this role but are not essential

Spanish Speaking HR Generalist

Title: Spanish Speaking HR Generalist
Plat : Excellent
Umístění : Brazil
Jazyky : Angličtina, Španělština
Uveřejněno: 4th Feb 2012

Description:
The Role:

Bloomberg is looking for an experienced generalist to become part of the Human Resources team for Latin America. The position is located in Sao Paulo, Brazil. The Human Resources team uses their global HR background and expertise to proactively partner with the business and provide strategic support and advice.

Responsibilities include handling employee relations issues; counseling and coaching managers on performance issues; handling day to day employee inquiries; working with our global benefits team on local benefits issues; handling vendor relationships with outside vendors including payroll, benefits; working on strategic initiatives aimed at business goals; working with the business on the year-end performance review and compensation process; partnering with the business on structure changes, reorganizations, and promotions; managing global relocations; handling light recruitment and interviewing; and providing exceptional customer service with regard to day-to-day issues and inquiries regarding Company policies and procedures.

Expectations include developing strong professional relationships with the business, its managers and employees; possessing excellent problem solving, interpersonal and multi-tasking skills; having exceptional project management skills with on-time delivery of work product; demonstrating a strong sense of urgency and good judgment in every aspect of the generalist role; and being professional, creative and ambitious while fitting into our energetic environment.

Qualifications:

- Bachelor's degree or equivalent experience required
- At least 3-4 years of generalist experience required
- Proficient knowledge of local labor laws
- Fluent in English, Spanish is a plus
- Moderate travel requirement

Bilingual Asia Senior Facilities Site Manager

Title: Bilingual Asia Senior Facilities Site Manager
Plat : Excellent
Umístění : Hong Kong
Jazyky : Kantonský, Čínština
Uveřejněno: 4th Feb 2012

Description:
The Role

Bloomberg's Global Facilities team is looking for a Senior Facilities Site Manager in Hong Kong. The person will be responsible for the Facilities management of local office and staff in Hong Kong along with the management of other Facilities staff within the region.

Responsibilities include managing all Facilities portion of the office - regular site inspections, space management, coordination of desk/office moves, operational cost analysis, budgeting, invoice review, cost tracking, creating purchasing requests, liaising with vendors and functional managers to assist in regional projects.

This position requires daily interaction with vendors and internal Bloomberg staff at all levels and coordinating / ensuring organizational processes and procedures are followed. The successful candidate will be supervising a team including site managers, receptionists and pantry workers.

The position requires extensive use of the Facilities ticketing system which includes managing those tickets for an assigned client base.

Qualifications

- Bachelor¿s degree or equivalent experience
- Minimum 7 years experience in Facilities Site Management in a corporate environment of which 2 years should be in managerial role including formal employee evaluations
- A team player with strong interpersonal, organisational and analytical skills
- Superior customer service / relationship management skills
- Be able to multi-task and work well under pressure
- Experience in project management, corporate real estate, facilities management including operation and maintenance of UPS, Generator, HVAC, BMS Systems, ergonomic and employee health and safety is essential
- Fluency in English is a must; proficiency in any other Asian language(s) a plus

2012 Summer Print News Internship - with Cantonse or Mandarin

Title: 2012 Summer Print News Internship - with Cantonse or Mandarin
Plat : Excellent
Umístění : Hong Kong
Jazyky : Kantonský, Čínština
Uveřejněno: 4th Feb 2012

Description:
The Role:

Bloomberg's Professional Development team is looking for 1 enthusiastic and hardworking intern for our Summer Internship Program. As an intern, you will be exposed to the following specialties:

- HR Support and Administration
- Benefits
- Recruitment
- Leadership, Learning & Diversity

Duties of the internship will include projects that can impact and drive the business of our firm. Successful candidates should have a solid academic background and prior experience working in a fast-paced office environment.

Qualifications:

- Preferably degree in Human Resources
- Excellent communication and presentation skills
- Proactive and flexible attitude
- Ability to multitask and work well in a team
- Fluency in English is required
- Proficiency in Cantonese and/or Mandarin is an advantage

Mandarin Speaking Senior Human Resource Business Partner

Title: Mandarin Speaking Senior Human Resource Business Partner
Plat : Excellent
Umístění : Hong Kong
Jazyky : Angličtina, Čínština
Uveřejněno: 4th Feb 2012

Description:
The role

Bloomberg is looking for an experienced Human Resources Business Partner to become part of the Human Resources team and take ownership for managing the News & Multimedia portfolio of our business containing a client group of approximately 130 employees.

In this challenging role you will use your HR background and expertise to proactively partner with the business and provide strategic support and advice for the region; Hong Kong, China, Taiwan and Korea.

Responsibilities

Responsibilities include developing strategic initiatives aimed at business goals; independently handling complex employee relations issues from inception through resolution; counseling and coaching managers on performance issues; working with the business on the development of goals and metrics for the performance review process; partnering with the business on structure changes, reorganizations, and promotions; managing global relocations; and providing exceptional customer service with regard to day to day issues and inquiries regarding Company policies and procedures.

Expectations include developing strong professional relationships with the business, its managers and employees; possessing excellent problem solving, interpersonal and multi-tasking skills; being "hands-on" with all aspects of a generalist role; and being creative and ambitious while fitting into our fast paced environment.

The Bloomberg Hong Kong HR team has recently welcomed a new Regional Head of HR/Operations from our Bloomberg New York office. With this new leadership presence, there is not only a fresh outlook on how we deliver HR services to the business but also the chance for the right candidate to work closely with the Regional Head of HR/Operations and potentially step up to become the Team Leader for the Hong Kong Region.

This is a fantastic opportunity for an experienced HR professional who is able to handle day to day operational issues, whilst partnering with the business at a strategic level.

Qualifications:

- Bachelor's degree or equivalent experience required
- At least 5 years of proven relationship manager / business partner experience
- Able to manage high volume of workload and have a flexible approach
- Fluency in English with excellent verbal and written communication skills
- Previous experience managing a news/multimedia portfolio will be an advantage but is not essential
- Mandarin language skills are desirable but not essential

English and German Recruiter Specialist for Germany

Title: English and German Recruiter Specialist for Germany
Plat : €15k-20k
Umístění : Work from home
Jazyky : Angličtina, Neměcký
Uveřejněno: 4th Feb 2012

Description:
The Recruiter Specialist Germany must reside in Germany and be fluent in both German and English.
All specialists must have prior management experience in recruiting roles to be eligible for this position.

A Recruiter Specialist will handle a variety of recruiting tasks for DevFactory's unique recruitment model. The tasks currently include:

Diligently searching and finding qualified candidates through resume job banks and other sources for highly technical or unique candidate criteria for specific job positions (primarily bilingual and/or technical/engineering positions) within your assigned country
Promoting and selling the job to the prospective candidate
Inviting and processing candidates throughout the full cycle of the recruitment process
Process invited candidates on a timely manner to get them into testing the soonest possible time.
Update the pipeline tracker diligently and accurately

In addition, this role has the following non-technical requirements

English - all candidates must be able to speak and write capably in English. English need not be the native first language, but it should be sufficient to enable technical discussion.
Video - candidates must have the computer hardware and networking bandwidth to conduct a seamless video skype conversation for team communication. Ongoing use of webcam for odesk billing and skype video are required.
Full Time/ Part Time - This job is offered for either a Full Time or Part Time basis.

** PLEASE NOTE WHEN YOU CLICK APPLY YOU WILL BE REDIRECTED TO OUR CAREERS SITE TO WHICH YOU WILL NEED TO COMPLETE THE ONLINE APPLICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION **

English and French Recruiter Specialist for France

Title: English and French Recruiter Specialist for France
Plat : €15k-20k
Umístění : Work from home
Jazyky : Angličtina, Francouzština
Uveřejněno: 4th Feb 2012

Description:
The Recruiter Specialist France must reside in France and be fluent in French and English.
All specialists must have prior management experience in recruiting roles to be eligible for this position.

A Recruiter Specialist will handle a variety of recruiting tasks for DevFactory's unique recruitment model. The tasks currently include:

Diligently searching and finding qualified candidates through resume job banks and other sources for highly technical or unique candidate criteria for specific job positions (primarily bilingual and/or technical/engineering positions) within your assigned country
Promoting and selling the job to the prospective candidate
Inviting and processing candidates throughout the full cycle of the recruitment process
Process invited candidates on a timely manner to get them into testing the soonest possible time.
Update the pipeline tracker diligently and accurately

In addition, this role has the following non-technical requirements

English - all candidates must be able to speak and write capably in English. English need not be the native first language, but it should be sufficient to enable technical discussion.
Video - candidates must have the computer hardware and networking bandwidth to conduct a seamless video skype conversation for team communication. Ongoing use of webcam for odesk billing and skype video are required.
Full Time/ Part Time - This job is offered for either a Full Time or Part Time basis.

** PLEASE NOTE WHEN YOU CLICK APPLY YOU WILL BE REDIRECTED TO OUR CAREERS SITE TO WHICH YOU WILL NEED TO COMPLETE THE ONLINE APPLICATION IN ORDER TO BE CONSIDERED FOR THIS POSITION **

Japanese Speaking Benefits Specialist

Title: Japanese Speaking Benefits Specialist
Plat : Excellent
Umístění : Singapore
Jazyky : Angličtina, Japonec
Uveřejněno: 4th Feb 2012

Description:
The role

Working within the Professional Development (HR) team and also as part of a global Benefits team, we have an exciting opportunity for a Benefits Specialist to take ownership for the design and development of benefit policies and programs across Asia Pacific. This is a challenging role where you will use your strong relationship management, analytical and project management skills to make critical business decisions that impact on employee engagement and retention. We are flexible and open to where this position will be based - in our Hong Kong, Singapore or Tokyo office.

Responsibilities

- Develop relationships with benefits consultants, vendors, providers and manage these relationships on a day-to-day basis
- Manage the design and development of benefit policies and programmes ensuring proper consideration is given to market practice, local legislation and any local employee consultation requirements
- Ensure vendors meet Bloombergs customer service standards and adhere to agreed upon SLAs
- Ensure operational and administrative processes are effective. Identify and implement process improvements
- Proactively suggest enhancements to Global Benefits based on feedback, claims trends and market practice. Act as point of contact for escalated employee benefits questions
- Act as an adviser to the wider HR team
- Independently research a variety of related complex information requests and issues, working to resolve within the confines of the law and plan documents
- Manage the communication of new programs
- Maintain accurate benefits information on the HR Intranet
- Audit and process benefit invoices
- Manage Benefit Plan Renewals and market reviews
- Organise and run benefit fairs and Vitality days or any variance thereof
- Assist with the development of Bloombergs Global Wellness project; rolling out wellness initiatives across the Asia Pacific region
- Manage benefit information sessions such as pension seminars and other topics
- Working with the HR team in coordinating ergonomics projects

Qualifications:

- Previous experience in a similar role in a professional services environment
- Either a HR or Benefits Consulting background
- An understanding of the Asia Pacific region (including Australia and New Zealand) legislation in relation to Benefits
- Good project management skills
- Ability to work independently in completing tasks and projects with minimal supervision
- Analytical/critical thinking skills
- Demonstrated skills in: detail orientation, service excellence, creativity and adaptability, dependability, time management, good judgement, decision making and teamwork
- Ability to run and analyse reports, and participate in technical problem resolution
- Accuracy and timeliness in execution of job responsibilities is essential
- Good oral and written communication skills
- Ability to exercise discretion and maintain confidentiality
- Ability to function at high volumes under stress, with attention to detail and accuracy
- An understanding of Ergonomics would be an advantage
- Japanese language skills are preferred for this role but are not essential

MyHR Consultant

Title: MyHR Consultant
Plat : Not Disclosed
Umístění : Dublin - Dublin Region, Ireland
Jazyky : Angličtina
Uveřejněno: 3rd Feb 2012

Description:
MyHR Consultant

Advises and counsels employees regarding a broad range of complex employee relations inquiries and HR policies and processes
Coaches and counsels managers on employee relations issues, including assistance with administering Performance Improvement Plans and Corrective Action Plans
Handles most aspects of involuntary terminations for employees
Conducts investigations into employee or manager complaints that are escalated from MyHR Advisors
Responds to inquiries from employees, former employees, managers, vendors and applicants that have been escalated from MyHR Advisory team members or HR business partners.
Performs employee relations administration activities, focuses on solution delivery of an exceptional experience for nearly 2,000 eBay employees
Deliver high levels of performance and service excellence
Conducts investigations into employee or manager complaints and recommends the company's response
Responsible for keeping appraised of regional legal and regulatory issues that affect employment and recommending appropriate modifications to existing policy and practices as needed
Derives relevant management implications from inquiries to identify key insights across the business and relates these observations and potential solutions to MyHR Program Manager, who interfaces with HR and business leaders
Partners with MyHR Advisors in the local center and with MyHR Consultant colleagues in other regional centers as needed
Liaises with Legal, HRBPs, and Centers of Expertise (e.g. Compensation, Benefits, Staffing and Learning & Organization Development) as needed
Responsible for implementing necessary policy and process changes in partnership with legal team
Responsible for keeping appraised of regional legal and regulatory issues that affect employment

Demonstrates the highest degree of integrity and discretion.
Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
Meets or exceeds all published standards measured monthly and YTD.
Thrives in a team environment, demonstrates a positive attitude, and embodies the core values of eBay, Inc.
Communicates appropriately with all levels of employees, managers, vendors and former employees.
Education
BS/BA degree or educational equivalent
Experience
8+ years Human Resources experience including 3 +years employee relations and 5+years direct experience in customer facing environment

Knowledge, Skills, and Abilities

Ability to deal with significant, complex and unique employee relations issues where analysis of situations or data requires an in-depth evaluation of variable factors
Ability to work independently while exercising independent judgment in methods, techniques and evaluation criteria for resolution of employee relations issues.
Skilled with interfacing, negotiating, exchanging information and influencing to build consensus at all levels of the organization (management and stakeholders)
Ability to focus on operational plans in support of strategic organizational goals
Strong customer service orientation, with specialized knowledge of Employee Relations processes and policies and company policies and practices
Excellent problem-solving, inquiry management, investigatory and issue resolution skills
Proactive and solution focused with an ability to deal effectively with difficult interactions and tough issues
Thrives in a client-focused environment
Ability to use technology and multi-task
Interest in trends in HR, employee relations, and industry
Excellent interpersonal skills; demonstrates effective listening, probing and investigatory skills with the ability to synthesize data collected and identify the root problems/causes
Balances judgment and analytical orientation to demonstrate strong decision-making skills
Able to manage high workloads & competing priorities
Able to operate effectively & proactively in a "client" service environment.
Experience or understanding preferred on enabling technologies and how they work within a customer service business environment.
Attention to detail and high work standards in support of accurate, flawless delivery and documentation of inquiry notes and resolution.
Global perspective – operated in multi-jurisdictional (pan-European, pan-Asian) environment
Demonstrates integrity and ethics, upholding eBay values and behaviors

Benefits (Dublin)
• Medical insurance (VHI)
• Life Insurance & Disability Insurance
• Pension (contributory)
• 25 days holiday
• Sabbatical after 5 years
• Free gym on-site
• Free parking
• Subsidised canteen and coffee dock.
• Subsidised shuttle bus from Dublin city centre (O’Connell St)
• Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
• Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Talent Acquisition Coordinator

Title: Talent Acquisition Coordinator
Plat : Not Disclosed
Umístění : Dublin - Dublin Region, Ireland
Jazyky : Angličtina
Uveřejněno: 3rd Feb 2012

Description:
Talent Acquisition (TA) Function
The TA function provides critical support to our business by enabling a strong and competitive workforce for Paypal and enabling a proactive, value add resourcing model that maximises its effectiveness while also being efficient.

THE ROLE :
Administration & support to TA Specialists & Partners
• Coordinate and support full cycle day-to-day recruitment activities of assigned requisitions, ensuring an efficient and effective service is delivered to the business.
• Manage own workload and capacity pro-actively and effectively.
• Contribute to the smooth running of the entire recruitment process from approval to hire to successful appointment of a suitable candidate and on-boarding.
• Input in the production of statistics and reporting requirements on daily, weekly and monthly basis, as directed by Partner and Lead Partner

Jobsboards Management
• Download jobs from Brass Ring/receive request from recruiter;
• Edit posting for grammar, formatting, and insertion of company information and benefits paragraph
• Post via Talentbrew and any other outlet available
• Quality control throughout life of ad incl. amendments, deletions and additions after job is posted
Applicant Tracking System Administration (Brassring)
• Update and maintain candidate and applicant tracking administration
• Upload and add candidates
• Add any additional notes
• Monitor Referrals
• Keep pipeline folders up-to-date
• Take candidate through recruitment lifecycle
• Regret Candidates

Background Verification

Kroll
• Upload candidate onto Kroll system
• Send declaration form and ID copy to Kroll for each candidate for the background check
• Liaise with candidate re: any issues /queries from Kroll
• Liaise with recruiter re: candidate issues/queries
• Once completed send report to recruiter to review

Skills Survey
• Upload candidate onto Skills survey system
• Track completed references and follow up with candidates until the required amount of references are completed
• Once completed, send report to TAP to review

Assessments / Oral Language Testing:
• Main Point of Contact (POC) for coordination and administration of all activities pertaining to assessments and testing
• Arrange Language Tests for candidates.
• Work alongside the coordinator to arrange feedback sessions, prepare OL's and Contracts for both internal and external candidates.
Interview Scheduling
• Diary and room coordination
• Arrange travel for candidates
• Coordinate interviews at external venues as required
• Coordinate all re-schedules
• Video Conference [Lifesize], Skype coordination across EU with sourcing contacts in all EU countries to assist with finding rooms
• Coordinating complex multi site interviews, where required
• Liaising with candidates or their representatives on availability

Travel
• Travel arrangements for candidates attending interviews
• Travel arrangements for recruiters
• Coordinate interviews in locations across EU with flight plans and arrival times
• Ensure that all forms are completed for travel
• Secure approvals from hiring managers
• Liaise with candidates or their representatives
• Arrange car/taxi for pick-up and drop-off, as required
• Arrange accommodation when required

Offer / On-boarding Process
• Work alongside the TA specialist/Partner to ensure all background checks are successfully and efficiently carried out.
• Ensure all new starters are added to the Starter list and set to 'hired' on BR and approved through Pix.
• Liaise with Training and Managers to ensure candidates are successfully on boarded prior to their first day with PayPal.
• Obtain any outstanding HR documentation from candidates within first 2 days of starting with PayPal.

Contract Generation
• Generate Offer packets as instructed
• Print contract, offer letter, RSU letter and have reviewed by member of TAC team
• Use checklist to print all additional benefit documents that must be sent with offer pack
• FedEx contract to location of signatory, as required
• Tracking of all contracts generated from request right through to when candidate receives offer pack
• Re- work of contracts, as required

Immigration and Visa coordination and administration:
• Connect with MyHR
• Liaise with immigration advisory partners to provide any required information for them to start the process
• Connect both candidate and Immigration advisory partners
• Update HM and recruiter on any updates regarding immigration

Relocation Support
• Submit the candidate through the system
• Sent to recruiter to review
• Send for approvals
• Track updates
• Liaise with Aires to ensure timely correspondence
• Liaise with hiring manager and candidate

Finance Administration

Purchase Orders Generation
• Receive request to raise the PO from recruiter or vendor
• Input into system
• Deal with challenges the system presents i.e. cost centres, billing addresses, awkward functionality
• Track the approvals process
• Constant communication with Vendors chasing payment (daily)
• Re-submit /edit if approver does not agree on amount
• Ensure it is sent to the vendor

Expenses ( Talent Acquisition Team)
• Input expenses into the system
• Input each individual receipt costing and explanation into the system
• Submit and track

Expenses (Candidates)
• Provide all candidates that incur expenses during the interview process with the reimbursement form
• Once candidate has completed reimbursement form with scanned copies of receipts print and fill out HR part at the bottom
• Submit for payment

MyHR liaison
• Point of contact for MyHR for all recruitment related queries
• Answer queries about contracts
• On-boarding - general queries after candidate has started

Communication
• Queries regarding all of the above via e-mail, Skype and phone
• Keep all TAP's/HM/ updated at all times

KEY STRENGTHS & PERSONAL ATTRIBUTES

· Customer-focused with ability to positively champion Paypal to candidates and resourcing partners, including agencies and universities
· High work standards in support of accurate, flawless delivery
· Strong organisational skills with proven ability to multitask in a faced- paced environment
· Excellent interpersonal skills with proven ability to interact professionally at all levels
· Resilient and self-confident with the ability to think on their feet while under pressure
· Ability to learn and adapt quickly
· Ability to work independently using own initiative as well as work as part of a tight-knit team
· Ability to work to tight deadlines and changing priorities at short notice.
· Diplomatic and highly confidential
· Used to working with sensitive data.
· Enthusiastic attitude to the challenge of the role with a positive can-do attitude
· Passionate about Talent Acquisition

JOB QUALIFICATIONS

Education
Bachelors’ degree in business administration, HR, or related field is required or equivalent work experience.

Experience
1. 1-2 years of administration or coordination experience
2. Impeccable organisational and multitasking skills
3. Proven innovative internet sourcing experience
4. Experience with a recruiting applicant tracking system preferred, direct Brassring experience a plus
5. Experience in a global internet company, call centre or financial institution a plus

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

EMEA Sourcer – Central European Region (German Speaker)

Title: EMEA Sourcer – Central European Region (German Speaker)
Plat : Competitive
Umístění : Cork - South-West, Ireland
Jazyky : Angličtina, Neměcký
Uveřejněno: 3rd Feb 2012

Description:
We are currently recruiting for an exciting opportunity in our Global Sourcing team at VMware in Cork for a German speaking Sourcer. This is an excellent opportunity to join a forward thinking dynamic Talent Acquisition team and model utilizing the most up to date recruitment tools and techniques including constantly changing new areas of social media. The Global Core Staffing Services Team is responsible for various tasks: (Research, reporting, Employee Referral Programs, passive candidate development, etc.) on an international scale. The group is an integral part of the staffing providing support across all business lines of VMware: (R&D, Sales,Marketing, Finance, IT, Product Management, Product Marketing, etc.)

The role is based at VMware’s EMEA headquarters in Cork.

Working closely with the Recruiters, responsibilities include:

* Sourcing and developing candidate pipelines for open roles in the Central European Region via the most up to date sourcing tools and techniques
* Identifying qualified candidates through creative channels: (User Groups, Network, Conferences etc)
* Ownership of multifaceted research and research sourcing projects
* Working with Full Life Cycle Recruiters to create solid partnerships for the business line

Desired Skills & Experience

* 3years + years recruiting/sourcing experience, preferably within a corporate environment
* User experience and knowledge of internet sourcing
* Ability to utilize web aggregator tools, eg LinkedIn, Xing
* BA/ BS degree desired
* Strong analytical skills and ability to work well with metrics, numbers and trends
* Excellent written and verbal communication skills
* Experience and familiarity with Tracking Systems and Prospect Tracking Systems
* Research experience a definite plus
* Fluentin German

Company Description

VMware (NYSE: VMW), the global leader in Business Infrastructure Virtualization, delivers proven virtualization solutions -from the desktop through the datacenter and to the cloud-that energize business, while saving energy. IT organizations in companies of all sizes rely on VMware and its industry-leading platform, VMware vSphere(tm), to achieve a more efficient, controlled and flexible IT environment. With 2009 revenues of $2 billion and more than 170,000 customers and 25,000 partners, VMware delivers the world's most trusted solutions for virtualization, a strategic initiative that consistently ranks as a top priority among CIOs. VMware's award-winning technology, market-leading position and culture of excellence provide our 7,000+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

Order Desk Officer with French

Title: Order Desk Officer with French
Plat : Relevant to Experience
Umístění : łódzkie, Poland
Jazyky : Angličtina, Francouzština
Uveřejněno: 3rd Feb 2012

Description:
Responsibilities:

- Providing effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved)
- Contacting clients and suppliers to solve overdue deliveries (finding new delivery date)
- Maintaining high quality of reports

Requirements:

- Fluent English and French
- 1- 2 years of procurement background would be a great advantage
- Excellent communication skills
- Customer orientation
- Team player
- SAP knowledge