http://www.toplanguagejobs.cz Gaming/Betting Jobs en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Portuguese, Italian or French speaking Reservation Agent - US AIRWAYS!!!<br> Plat : Excellent<br> Umístění : Merseyside - North West, United Kingdom<br> Jazyky : Francouzština, Italština, Portugalština<br> Uveřejněno: 8th Feb 2012 <br><br> Description:<br> Take your career to new heights with US Airways!<br /> <br /> <br /> US Airways is currently seeking bilingual Reservation Representatives for their Liverpool Contact Centre.<br /> <br /> What makes an airline take off? At US Airways we think it's the people. That's why we've built a diverse workforce that brings a world of different talents to our company.<br /> <br /> US Airways is the fifth largest domestic airline employing more than 35,000 aviation professionals worldwide. US Airways, US Airways Shuttle and US Airways Express operate approximately 3,500 flights per day and serve more than 230 communities in the U.S., Canada, Europe, the Caribbean, Latin America and the Middle East. US Airways is a member of the Star Alliance network, which offers our customers 18,000 daily flights to 965 destinations in 162 countries worldwide. Additional information on US Airways can be found at www.usairways.com.<br /> <br /> Besides free travel to over 230 destinations worldwide, we offer great benefits and even greater opportunities for advancement. So if a career in the airline industry gets your jets revving, apply to US Airways today and work for US!<br /> <br /> Location<br /> <br /> US Airways Liverpool is a European oriented Customer Contact Centre located in the heart of Liverpool, England. The Contact Centre moved into a brand new facility in November 2010 and currently employs approximately 100 people in a multicultural environment.<br /> <br /> The purpose of US Airways European Contact Centre is to generate international airline bookings and provide customers with excellent customer service.<br /> <br /> The Job<br /> <br /> Our Reservations Representatives receive inbound calls from our international customers and meet their travel needs by providing efficient and courteous service in their language of choice. From making new reservations to changing flights and solving problems, the Representative handles a variety of calls which ensures the job is always interesting.<br /> <br /> Our Reservations Sales Representatives take calls in the local languages from Belgium, Brazil, France, Germany, Greece, Italy, Portugal, Spain, Switzerland, UK and Ireland.<br /> <br /> Our lines are open 365 days a year from 7:00 to 20:00 on weekdays and from 8:00 to 16:00 on weekends and we work in shifts.<br /> <br /> The Training<br /> <br /> Training is paid and consists of classroom as well as on the job training. The initial paid training period lasts 5 weeks.<br /> <br /> Job Qualifications<br /> <br /> • Bilingual written and oral fluency in English and in one of the following languages: Portuguese, Italian or French. Language skills are tested in the interview process.<br /> <br /> • GCSE or O-Level English and Math or equivalent<br /> <br /> • Demonstrated ability and work experience in customer service<br /> <br /> • Flexibility to work variable shifts, weekends and holidays as required<br /> <br /> • Ability to function effectively in a fast paced environment and handle difficult customer service interactions<br /> <br /> • Applicant must be eligible to work in the UK<br /> <br /> • Proficient in computer and keyboard skills<br /> <br /> • Prior Contact Centre experience is a plus<br /> <br /> All candidates must pay for their own travel expense for interviewing and relocation.<br /> <br /> The training for this full time position will start April 2012. http://www.toplanguagejobs.cz/job-1715311.html Title: German Speaking King.com Customer Service Agent <br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Neměcký<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> ** Who is gem?<br /> <br /> gem delivers an exceptional service through the passion of our people in a number of exciting fields including customer support, gaming, sales, retail and tourism. We provide support across 31 different languages and work together in a challenging, vibrant and multi-lingual environment!<br /> <br /> ** What is the role?<br /> <br /> German Speaking King.com Customer Relationship Representative <br /> <br /> King.com is a skill-gaming website launched in August 2003. The King.com website is now available in 9 languages and 7 currencies. <br /> <br /> Launched in August 2003, King.com is available in over 50 countries, 10 languages and 7 currencies. It is the largest skill gaming site in the world, with 350 million games played in January '09. King.com is available to players for free, by subscription or for real cash prizes. It has also, recently become available to customers by download to mobile phone.<br /> <br /> In Skill Gaming, players take part in games where skill and experience determine the outcome of a game rather than chance or luck.<br /> <br /> The person in this position will work in a team environment to provide excellent customer service to skilled gamers via email. The role of Customer Care Representative focuses on providing a positive customer experience through, efficient, friendly, high quality responses. Candidates will be required to take part in, and encourage active participation in team discussion activities. They will also take part in the testing of all new games published on the king.com website to identify bugs and develop knowledge of games.<br /> <br /> ** What are the Essential Criteria?<br /> <br /> Candidates should...<br /> <br /> • Be fluent in written and spoken German<br /> • Be fluent in written and spoken English<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Demonstrate expertise with internet, internet applications and Microsoft Windows and be familiar with PC hardware, PC gaming and related consumer electronics <br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> What are the BENEFITS of working for gem?<br /> <br /> • Extremely competitive salary<br /> • gem provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and gem events<br /> <br /> The list goes on...<br /> <br /> What is the Salary?<br /> <br /> £6.41 per hour (equivalent to £13,335 per annum gross (taxes to be deducted) <br /> Please note that the salaries in gem reflect the lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> The operational hours are 8am – 7pm. However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> Does gem offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel Costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by gem for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> <br /> We have an individual relocation advisor within gem who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> <br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270, 000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon!<br /> http://www.toplanguagejobs.cz/job-1228051.html Title: Finnish Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Finský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Finnish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Finnish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1537851.html Title: Desktop Support Team Lead<br> Plat : Competitive Salary Offered<br> Umístění : Galway - West, Ireland<br> Jazyky : Angličtina<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> BioWare Ireland’s Desktop Admin - Team Lead will report to a department Team Manager and will be responsible for leading a team of Desktop Administrators. The Team Lead role is a pivotal role with responsibility for providing guidance and development which ensures achievement of all key performance indicators and drives quality throughout. Motivation will be key as they build and grow the culture of their team to support our game, Star Wars: The Old Republic (TM). <br /> <br /> The Team Lead role will be key in emphasising and enforcing process, professionalism and quality throughout, while increasing your team’s productivity. The Desktop Admin - Team Lead will be required to provide leadership in ensuring that the Desktop Admin group deliver an innovative and exceptional customer/employee experience and in maintaining BioWare’s culture of excellence and commitment to quality in every aspect of their work. You will be expected to ‘live the brand’ by promoting and encouraging teams to demonstrate exceptional customer service through key characteristics of reliability, responsiveness, assurance and empathy.<br /> <br /> Company Overview:<br /> BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.<br /> <br /> Duties and Responsibilities:<br /> <br /> Leadership and Team Work:<br /> • Lead, coach and motivate a team of Desktop Administrators <br /> • In conjunction with Team Manager review performance on an ongoing basis and provide regular feedback to direct reports<br /> • To ensure that your team understand operational KPI’s and their individual targets and manage your team’s performance to meet or exceed department SLAs and other departmental goals<br /> • Coach and develop Desktop Administrators to deliver qualitative and quantitative targets<br /> • Manage the team’s workload and efficiency to meet or exceed departmental goals<br /> • Ensuring Desktop Administrators are empowered with the knowledge and skills or coached to deliver first time resolution with all contacts<br /> • Take personal ownership and accountability of your team<br /> • Manage employees time off requests as well as overall team attendance and adherence<br /> • Help resolve any personnel issues in a professional and timely manner<br /> • In conjunction with Team Manager conduct and document performance reviews with direct reports on a regular basis<br /> • Provide accurate and complete documentation regarding any personnel or coaching efforts for all team members<br /> • Demonstrate a passion for the success of the team, the IT group and BioWare<br /> • Be required to work set shifts as needed that will rotate from time to time based upon department shift bidding procedures<br /> • Undertake all reasonable requests from Management in a co-operative and professional manner<br /> <br /> Customer Services/IT Support<br /> • Handle the most complicated and sensitive of employee enquiries and issues<br /> • Take responsibility for all escalations received and ensure appropriate follow-up action as required<br /> • Take leadership role on IT projects as assigned by Team Manager<br /> <br /> Operations<br /> • Help manage, develop and improve on processes and procedures within the department<br /> • Assist in developing, tracking, and reporting key performance measurements for their team <br /> • Work closely with your Team Manager to ensure policies are adhered to and appropriate actions are followed through<br /> • Identify customer/employee impacting issues, escalating to your Team Manager accordingly<br /> • Maintain security and confidentiality of BioWare’s internal information and customer/account information<br /> • Help maintain consistency with other teams<br /> <br /> Skills and Qualifications:<br /> • Minimum three years’ experience managing a desktop support/admin teams<br /> • Minimum five years’ hands on desktop support/administration experience<br /> • Solid practical knowledge of Windows 2008, Exchange 2007 Servers<br /> • Extensive troubleshooting experience with hardware, software, and network connectivity issues<br /> • Proven track record of delivering IT projects on time and within budget<br /> • Previous personnel management experience<br /> • Proven track record of coaching and developing in a one-on-one and team environment<br /> • Detail oriented with excellent organizational skills<br /> • Maintains a professional and approachable demeanour at all times<br /> <br /> Person Specification:<br /> • Team player with a positive attitude<br /> • Ability to handle stressful situations<br /> • Ability to lead, identify and grow talent<br /> • Exceptional customer service skills<br /> <br /> Compensation:<br /> BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation and games.<br /> <br /> Please Note<br /> • This role will require some travel both nationally and internationally <br /> • This position is based in Ireland and we can currently only consider applicants eligible to work in Ireland<br /> • This role will involve shift hours. <br /> http://www.toplanguagejobs.cz/job-1701451.html Title: French Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Francouzština<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> French Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken French<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1537871.html Title: German Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Neměcký<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> German Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken German<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1537891.html Title: EA French Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Francouzština<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> French Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken French<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-639331.html Title: Slovak Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Slovenský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Slovak Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Slovak<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1538161.html Title: Norwegian Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Norský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Norwegian Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Norwegian<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1537911.html Title: Russian Speaking EA Gaming Support Agent<br> Plat : £7.45 per hour <br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Ruský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Russian Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Russian<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1461891.html Title: Czech Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Čeština<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Czech Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Czech<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1537931.html Title: Swedish Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Švédský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Swedish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Swedish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1538201.html Title: External Fraud Prevention Analyst<br> Plat : Competitive Salary Offered<br> Umístění : Galway - West, Ireland<br> Jazyky : Angličtina, Francouzština, Neměcký<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> The Fraud Prevention Analyst is an integral part of the successful launch and post-launch delivery of a world-class global customer support operation. The Fraud Prevention Analyst reports directly to the Fraud Prevention Team Lead located at our Centre of Excellence in Galway, Ireland. <br /> <br /> The Fraud Prevention Analyst is responsible for the successful development, execution, and maintenance of the group’s anti-fraud strategy for external fraud. These responsibilities focus on the management of internal practices, tools, and policies to eliminate and mitigate fraud practices within the game. It is anticipated that the Specialist will have a solid understanding of the MMO industry, fraud activities within this space, and the current anti-fraud practices and tools in practice within the industry.<br /> <br /> Under the direction of the Fraud Prevention Manager, the Fraud Prevention Analyst is also responsible for the establishment and maintenance of external anti-Fraud Programs related to accounting practices and monetary risk. <br /> <br /> The Fraud Prevention Analyst will be responsible for the development, delivery, and maintenance of these Fraud Prevention Strategies and associated programs to continually eliminate internal and external fraud practices.<br /> <br /> In addition to expertise in the MMO Fraud space, the Fraud Prevention Analyst should have a detailed a very deep understanding of the Card Not Present environment, call centre industry practices and procedure, and extensive experience in fraud prevention practices and policies.<br /> <br /> <br /> Duties & Responsibilities:<br /> • Develop and execute successful strategies for In-Game Anti-fraud, Accounts Fraud Prevention, and Credit Card Fraud Prevention, along with Game Hack protection and gold farming and selling detection.<br /> • Manage the delivery of these fraud programs to the operations and services groups, working closely with the Customer Services Core team.<br /> • Assist with building, developing, and managing the Fraud Prevention programs for the services. This includes the development of internal and external fraud prevention policies and practices, the continual evaluation and improvement of the program, and constant monitoring and improvements based on current Fraud Prevention best practices within the industry.<br /> • Assist with building, developing and managing the in-game abuse, cheating, and hack prevention policies and manage detection mechanisms in game.<br /> • Liaise with the greater tools development group on selecting and managing Fraud-Prevention software and solutions.<br /> • Using the provided software and reporting solutions, manage and maintain reporting on fraud practices internally and externally, tracking and monitoring for success. <br /> <br /> Operations<br /> • Understand the key operational processes for supporting self-service, email, web-based chat and in-product ticketing resolution to help identify any potential abuse.<br /> • Ensure 100% compliance in executing the operational policies and process as outlined by the Fraud Prevention Manager.<br /> • Presents analysis, reporting and recommendations to the Fraud Prevention Manager as well as recommending changes to reporting tools.<br /> • Perform any other duties as assigned by the Fraud Prevention Manager.<br /> <br /> Skills & Qualifications :<br /> <br /> Essential<br /> • 2+ years in Fraud Prevention in a Card Not Present environment is required.<br /> • A proven record and strong experience in Fraud Prevention in Digital Services to high volume call centre operations.<br /> • Must have a sound understanding of contemporary EU and US support centre policy and practices, including Data Protection, PCI DSS, and chat storage.<br /> • Fluency in verbal and written English.<br /> • Experience in MS Project, Excel, Visio and PowerPoint.<br /> <br /> Desirable<br /> • Strong experience in MMORPG online game support preferred.<br /> • Proven experience in the entertainment or online industry preferred.<br /> • Fluency in verbal and written French or German<br /> <br /> Person Specification<br /> • Metric driven and accountable for results.<br /> • Team Player with a positive attitude. Ability to build strong bonds with colleagues to foster open, honest and candid communication.<br /> • Ability to multitask and maintain organization in a fast paced, changing environment.<br /> • Integrity, honesty, humility, and confidentiality traits required.<br /> <br /> <br /> Compensation:<br /> <br /> BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation and games.<br /> <br /> Please Note:<br /> • This position is based in Ireland and candidates should be eligible to work in Ireland.<br /> • This role will have shift hours http://www.toplanguagejobs.cz/job-1672881.html Title: German Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : London, United Kingdom<br> Jazyky : Angličtina, Neměcký<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> German Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken German<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1434801.html Title: French Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : London, United Kingdom<br> Jazyky : Angličtina, Francouzština<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> French Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken French<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1435061.html Title: Network Engineer<br> Plat : Competitive Salary Offered<br> Umístění : Galway - West, Ireland<br> Jazyky : Angličtina<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> ENTERTAINING IS OUR PASSION <br /> <br /> EA was founded over 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference. <br /> <br /> The IT team is absolutely critical to the success of EA. To build world class games, it is vital to ensure that EA technology is not only stable but is on the cutting edge. There are a variety of different roles within IT Support, and each comes with its own set of requirements, expectations, and responsibilities. Roles include Desktop Support Manager; Desktop Support Technician/Technical Support; Infrastructure Support Manager; IT Director; IT Technician Systems Administrator.<br /> <br /> Role Overview<br /> <br /> The Network Engineer designs, implements and supports Electronic Arts enterprise and online networks. Assignments include the evaluation, design, testing and implementation of network technologies that enhance performance, security, functionality and manageability of corporate and online networks. In addition, support (maintenance and/or troubleshooting) of these technologies will be required. This position has direct interaction with the network architecture teams and online business units. Other responsibilities include: looking after the engineering and implementation of these proposed solutions; engineering focused on building redundant and scalable networks, understanding the business requirements while keeping costs in line with available budgets; this position also requires the ability to quickly triage network issues and bring resolution to these by creatively implementing workarounds or alternatives methods; must be able work and communicate effectively with the network support team, network operations centre, change and production control teams; implementation and support of Internet security based tools, practices and policies; provide secure network technology solutions to all facets of the business; provide senior technical expertise in areas of networking technology; act as trouble-shooter, and take direct involvement in resolution of outages in coordination with other groups; provide support and advice to other Network Engineers; oversee and drive the technical phases of projects<br /> <br /> What skills does EA look for??<br /> <br /> An EA Network Engineer normally possesses a BS/MS in a Software Engineering - Computer Science, Computer Engineering or equivalent experience in a network engineering position. Candidates are expected to have: a strong understanding of TCP/IP, routing, access control lists, security, firewalls and network traffic analysis. Expertise in BGP, multi-homing, OSPF, VPN’s, application load balancers (L4 – L7); a good understanding of MPLS and BGP; expertise in the management and configuration of Cisco and Foundry routers, switches. HSRP, VRRP, IP Telephony; design, architecture and configuration of application (L4 – L7) load balancing using Foundry ServerIron platform in an online environment; wide Area Network Telecommunications: Cisco IOS all platforms, MAN; Network Applications: RedHat Linux kernel and network tool kits, ZebOS, VTUN VPNs, QoS, DNS, SMTP. Checkpoint NG firewall, PIX firewalls, RIverHead intrusion detection; Systems Administration: Linux, PERL, development toolkits; Network Management: HP Openview, protocol analyzers, Cricket, Rancid, Open Source network management tools; Authentication services: Radius, Secure ID. Successful applicants must be self-motivated with strong sense of ownership; possess excellent written and verbal communications skills. Must be able to effectively communicate to the executive level. http://www.toplanguagejobs.cz/job-1716151.html Title: French Terms of Service Administrator<br> Plat : Competitive Salary Offered<br> Umístění : Galway - West, Ireland<br> Jazyky : Angličtina, Francouzština<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> The Customer Service, French Terms of Service (TOS) Administrator is responsible for enforcing the Terms of Services for the game product, BioWare’s new up-and-coming MMO Star Wars: The Old Republic. As part of this responsibility the French TOS Administrator will be member of the team of TOS specialists who work to implement the strategic direction of the Customer Services Risk Prevention team. The French TOS Administrator enforces the Terms of Services in a multilingual, multidisciplinary, BioWare customer service 24/7 environment. <br /> <br /> The French TOS Administrator will provide regular and vital communication regarding Terms of Services violations, disciplinary actions to Team Leads and the TOS Manager. It is expected that they will work with the Team towards a strategic direction on TOS enforcement and to provide the best possible in-game experience for the customer base.<br /> <br /> Company Overview:<br /> <br /> BioWare, a division of Fortune 500 company Electronic Arts (ERTS), specializes in delivering the best story-driven games in the world. With a history of excellence, BioWare has created some of the world's best-selling titles including the award-winning Baldur's Gate, the Neverwinter Nights series, and Star Wars: Knights of the Old Republic. Original BioWare-created IPs include: Jade Empire, DragonAge : Origins, the critically acclaimed Mass Effect, Mass Effect 2, and Sonic Chronicles: The Dark Brotherhood for the Nintendo DS. BioWare is currently developing Star Wars: The Old Republic, a massively multiplayer online role-playing game being developed at BioWare’s studios in Austin, Texas. Recently announced, BioWare’s customer support for the upcoming game will be centralized in Galway, Ireland.<br /> <br /> Duties and Responsibilities:<br /> <br /> Customer Service Operations<br /> • Contributes to the ongoing delivery of world-class support to our customers.<br /> • Assist in developing, executing, and optimizing the ongoing TOS policies to ensure the delivery consistent world-class support. <br /> • Build and cultivate a positive customer experience, through the elimination and mitigation of negative and aggressive players from the greater customer base.<br /> • Working closely with the Team Lead and the TOS Manager to ensure compliance with internal policies, procedures and knowledge to help ensure that help provided to our customers is consistent and of the highest level of quality which is befitting of the BioWare brand.<br /> • Act as a champion for Customer Service that exceeds in quality and response times.<br /> • Works towards BioWare objectives, strategies and tactics that maximize customer experience.<br /> • Ensure the successful delivery of Terms of Service disciplinary policy and procedures across the customer audience. Champion critical Customer Service SLA’s in coordination with the Customer Service strategy.<br /> • Help in the creation of policies and procedures that ensure the highest quality of service to our customers while maintaining consistency with corporate objectives. <br /> • Perform any other duties as assigned by Team Leads or the TOS Manager.<br /> <br /> Skills and Qualifications:<br /> <br /> Essential<br /> • Minimum three years experience working in a Customer Service environment.<br /> • Proven experience in a large call centre team that offers support 24/7. <br /> • Excellent Customer Service skills with proven quality track record<br /> • Fluency in verbal and written English with strong communication skills.<br /> • Fluency in verbal and written French <br /> <br /> Desirable<br /> • Ability to maintain confidentiality<br /> • Experience in MMORPG online game support preferred. <br /> • Proven record of improving Customer Satisfaction and Client Satisfaction.<br /> • Previous MMO experience<br /> <br /> Person Specification<br /> <br /> • Team player with a positive attitude<br /> • Ability to build strong bonds with colleagues to foster open, honest and candid communication. <br /> • Ability to multi-task and maintain organization in a fast paced, changing environment. <br /> • Customer focused with solid relationship management skills with an ability to influence others.<br /> • Results orientated<br /> • Integrity, honesty, humility, and confidentiality traits required.<br /> <br /> <br /> Compensation:<br /> BioWare Ireland offer a highly competitive base salary and benefits package including but not exclusive to; bonus, shares, pension, life assurance, long term disability, out of country relocation and games.<br /> • This position is based in Ireland and we can currently only consider applicants eligible to work in Ireland<br /> • This role will involve shift hours<br /> <br /> Please Note:<br /> Applicants must be eligible to work in Ireland without company sponsorship http://www.toplanguagejobs.cz/job-1673161.html Title: Norwegian Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : London, United Kingdom<br> Jazyky : Angličtina, Norský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Norwegian Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Norwegian<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1434831.html Title: Polish Speaking EA Gaming Support Agent<br> Plat : Excellent<br> Umístění : Belfast - Northern Ireland, United Kingdom<br> Jazyky : Angličtina, Polský<br> Uveřejněno: 4th Feb 2012 <br><br> Description:<br> Concentrix is a leader in providing platforms, people and services to support high-value interactions at every stage of the customer lifecycle. We work with some of the world's leading companies, providing sales, marketing services, print and fulfilment, customer and technical support that help grow their business and increase customer satisfaction. With locations in Asia, Europe, Latin America, and the US and supporting over 31 languages, we give our clients the global reach essential for business success.<br /> <br /> ** What is the role? **<br /> <br /> Polish Speaking EA Gaming Support Agent<br /> <br /> The person in this position will work in a team to support EA’s customers with billing enquiries, reporting foul play or behaviour in social online gaming, and technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone, chat and email in a timely and efficient manner.<br /> <br /> Electronic Arts is a leading developer, publisher, marketer and distributor of video games. Recognised as one of the leading names in the gaming industry, EA have developed some of the world’s most popular games and game franchises. EA currently supports all major gaming platforms.<br /> <br /> Concentrix currently handles enquiries regarding a number of EA games including popular Windows PC real time strategy game BattleForge, web browser online strategy game Lord of Ultima, casual mini-games website Pogo, children’s favourite Littlest Pet Shop Online and the Need for Speed Franchise. Concentrix also provide support for EA console games. <br /> <br /> Candidates should...<br /> <br /> • Be able to demonstrate a keen interest and passion for gaming<br /> • Be fluent in written and spoken English<br /> • Be fluent in written and spoken Polish<br /> • Have 6 months outstanding customer service experience in a service driven environment<br /> • Be able to demonstrate expertise with internet, internet application and Microsoft Windows, familiar with PC hardware, PC gaming and related consumer electronics (hardware, graphic cards, memory boards and hard drives)<br /> • Demonstrate experience of working in a team based environment, supporting the team in achieving the highest quality standards and takes an active role in generating team morale<br /> • Have the ability to multitask, plan and prioritise workload<br /> • Have excellent communication skills both verbal and written<br /> • Demonstrate resilience and ability to work on own initiative<br /> • Demonstrate problem solving and troubleshooting skills<br /> • Demonstrate ownership and accountability to achieve deadlines and targets<br /> <br /> ** What are the BENEFITS of working for EA at Concentrix? **<br /> <br /> • Extremely competitive salary<br /> • Concentrix provides a bright, modern and exciting place to work with excellent staff facilities<br /> • the opportunity to travel and work abroad <br /> • the opportunity to improve your standard of English and work in a multi-lingual environment<br /> • Performance Related Pay<br /> • Staff Discount Scheme<br /> • Eye Care Provision<br /> • Cycle to Work Scheme<br /> • Generous Holidays – 22 days plus 6 statutory days & birthday day off<br /> • Childcare Vouchers<br /> • Annual Reward & Recognition Ceremony<br /> • Free buns and fruit on a Friday!<br /> • 21 Holidays & 6 Stat days & birthday day off<br /> • Stakeholder Pension Scheme <br /> • Team and Concentrix events<br /> <br /> What is the Salary?<br /> <br /> £7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted). <br /> Please note that the salaries in Concentrix reflect the much lower cost of living in Belfast. They facilitate an extremely comfortable lifestyle due to the lower costs of accommodation, transport and all other amenities in Belfast. <br /> <br /> What are the hours of work?<br /> <br /> 40 Hours per week on a rotational shift pattern from Monday to Sunday<br /> <br /> 9am – 10pm . However, your Department’s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.<br /> <br /> What is the training like?<br /> <br /> Training will be conducted over 2 weeks. It will consist of acquiring knowledge of how EA operates as a company, as well as technical and product knowledge, required for the position. <br /> <br /> Does Concentrix offer a relocation package?<br /> <br /> For those that are relocating, we offer a fantastic package:<br /> <br /> Travel costs will be reimbursed up to the cost of €250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.<br /> Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation <br /> We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)<br /> <br /> More information on Belfast...<br /> Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops. <br /> <br /> The transportation within Belfast is also first class with three airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.<br /> Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible! Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast – accommodation, transportation and the general cost of living are all very reasonable. <br /> <br /> To find out more about this fantastic city, please visit http://www.gotobelfast.com/default.aspx<br /> <br /> We look forward to receiving your application soon! http://www.toplanguagejobs.cz/job-1538041.html Title: German Member Support Representative<br> Plat : Attractive + Benefits + Bonus<br> Umístění : Gibraltar<br> Jazyky : Angličtina, Neměcký<br> Uveřejněno: 3rd Feb 2012 <br><br> Description:<br> Here at Cassava Enterprises(Gibraltar) Ltd we recognize and believe that our employees are a large asset to the success of our organization and the reason why this still makes us one of the largest companies in the e-gaming industry; 888.com, a public limited company.<br /> <br /> We offer our employees full comprehensive training, fantastic career opportunities, with a competitive salary and package in our smart offices, all this along with a friendly team environment.<br /> We are currently looking for a Customer Service Representatives who must be fluent in GERMAN and ENGLISH. Knowledge of Poker & Casino games would be an advantage, although extensive Training will be given.<br /> <br /> The role of the Job is to provide email, phone and Live Chat support for all members for all brands; the Member Support Department is the first line of contact for our members and thereforeessential in promoting and representing our Company in the most professional and personal manner possible. This, in turn, ensures the satisfaction of customers which contributes to us being one of the best Casino & Poker rooms in the world. <br /> <br /> You will also be required to assist other departments (e.g translations) to enhance communications and operations between our members and our company. <br /> <br /> Technical Skills Required: <br /> <br /> - Computer skills, especially MS Office programs <br /> <br /> Key Competencies:<br /> <br /> - Excellent written and spoken English and German<br /> - Experience of call centre/online gaming work <br /> - High level of trust <br /> - Excellent interpersonal and communication skills <br /> <br /> Qualifications and Experience: <br /> <br /> - Internet and/or e-commerceexperience <br /> - Customer service experience <br /> <br /> Special circumstances:<br /> <br /> - No restrictions to working inGibraltar <br /> - Able to easily relocate (if applicable) <br /> <br /> Hours of work:<br /> <br /> Based on a 24/7 shift system (Fair Shifts)<br /> <br /> Company Benefits (some of):<br /> <br /> - Relocation Package <br /> - Initial flight to Gibraltar <br /> - 6 months free accommodation <br /> - After 6 months we offer £250 eachmonth for rental allowance for an indefinite period <br /> - Return flight home once a year<br /> - Very Competitive Salary <br /> - Private Medical Cover <br /> - Life Assurance <br /> - Bonus paid in line with company performance<br /> <br /> Please note for this role you need to be fluent German AND English and must be ready to re locate to Sunny Gibraltar! http://www.toplanguagejobs.cz/job-924621.html